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Senior Software Developer

RouteThis

RouteThis

This job is no longer accepting applications

See open jobs at RouteThis.
Software Engineering
Remote · Toronto, ON, Canada
Posted on Saturday, January 13, 2024
RouteThis is a Waterloo-based B2B SaaS whose time has come to level up! We’re on a mission to intelligently automate customer support services with market leading software solutions that keep the modern, WiFi connected homes of the future optimized. RouteThis products are changing the world of technical support and we are looking for amazing talent to join our team and help us revolutionize this $15 billion dollar industry.
We are looking for a Senior Software Developer to join our platform team. The Platform team plays a key role in providing a solid and secure foundation for all of our applications. The Platform team also plays a key role in ensuring an excellent developer experience.
We care deeply about our technology, resolving customer pain points, and getting stuff done fast and are looking for people who share these values and are ready to execute against them every day.

In this role you will:

  • Design, develop and ship platform elements that progress our products and services
  • Collaborate with our application teams to understand their needs and ensure that our platform services are working and scaling
  • Collaborate with all developers (including test developers, ML and genAI developers) and ensure that our developer tools and pipelines are meeting their needs

What you bring to the table:

  • Ability to work independently and part of a team to solve complex problems and deliver solid, scalable and secure solutions
  • Ability to work at different levels of the stack from front end down to infrastructure
  • Critical thinking skills and an ability to breakdown complex problems into manageable pieces
  • Experience with both serverless and service-based architectures
  • Experience with Node.js, React
  • Experience with AWS services. In particular, any of the following would be an asset: Lambda, EKS, Cognito, ECS, DynamoDB
  • Excellent communication skills both written and verbal
  • Ability to build relationships within and across teams and departments
  • Experience with any of the following is an asset: Snowflake, Elastic, MongoDB, WiFi standards, relevant home networking standards, ISP experience, generative AI tools
Who we are:
RouteThis is a SaaS technology company that is changing the way Internet Service Providers and Smart Home companies handle technical support around the world. Instead of dealing with frustrating, long support calls where agents are unable to accurately identify issues, the RouteThis platform gives technical support teams the answers they need to immediately identify and resolve customers’ issues -- or help customers solve it themselves before even needing to call.
We are headquartered in the Waterloo Region and our customers are all over the globe. If you want to work on the next generation of network diagnostics that provides a disruptive new approach for tech support teams, you should be working at RouteThis!
Why RouteThis?
Opportunity: As a rapidly evolving startup, we’re constantly facing new challenges and opportunities, and prefer to promote from within. By working with us, you can jumpstart and shape your career.
Team: At RouteThis you’ll be working on a highly-motivated team full of the best talent you can find. We’re carefully selective on who we hire as we’re a close team.
Fun: Regular social events, lunches, and happy hours are all part of our culture. We never forget that work should also be fun.
Perks & Benefits: We offer great perks including competitive salaries, stock options, extended holiday weekends, parental leave, and a comprehensive benefits package.
Location: Located in the Waterloo-region in downtown Kitchener, we offer flexible work arrangements including hybrid and virtual options.
Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted. RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

This job is no longer accepting applications

See open jobs at RouteThis.