Work In Tech

ABOUT HELCIM

Helcim was founded with a mission at heart: to be the world’s most loved payment system. We believe that by offering small businesses in North America a decidedly human payment solution where it is easier to sign up and use while being transparent and affordable, we can empower them to grow and prosper. Simply put, helping small businesses thrive is at the very core of our business model, and we think that’s a great way to do business.

From the very start, we knew that we wanted to be different from every payment processor out there. We want the merchants we serve to feel supported and see us as a trusted partner rather than simply just another “cost of doing business.” We are relentless in our pursuit to provide a radically transparent and honest payments solution that flat out saves business owners money, all while treating them like human beings.

THE POSITION

We are seeking an experienced and motivated Software Development Manager to lead a team of talented software engineers in building and delivering high-quality software solutions. In this role, you will be responsible for managing development projects, driving technical excellence, and ensuring the timely delivery of innovative features. You will collaborate closely with product managers and designers to align engineering efforts with business goals and customer needs.

In addition to leading development efforts, you will drive continuous improvement initiatives, optimize development workflows, and foster a culture of collaboration and innovation within the team. You will act as a technical leader and strategic partner, helping define technical roadmaps while maintaining a focus on system scalability, performance, and quality. If you're passionate about leading high-impact teams and delivering exceptional software, we want to hear from you!

Here are the things you’ll own day to day:

• Talent Density and Development
  • Optimize your team structure by building talent-dense teams, hiring talented, hard-working, kind and passionate people, and bringing the team together to achieve great outcomes.
  • Mentor, coach, and develop a team of engineers to support their career growth.
• Project and Delivery Management
  • Plan, prioritize, and manage software development projects and sprints.
  • Responsible for the timely and high-quality delivery of software solutions.
  • Allocate resources effectively to meet project goals and timelines.
• Technical Guidance and Oversight
  • Work with senior and staff developers to provide technical direction and guidance on architecture, design, and development practices.
  • Review technical decisions and code to ensure alignment with best practices.
• Process Improvement
  • Implement and improve development processes to increase team efficiency and product quality.
  • Promote agile methodologies and foster a culture of continuous improvement.
• Stakeholder Communication and Collaboration
  • Partner with product managers, designers, and other stakeholders to define project requirements and priorities.
  • Work with product managers to communicate project status, risks, and timelines to stakeholders and leadership.
• Quality and Performance Management
  • Ensure that products meet high standards of performance, security, and reliability.
  • Champion best practices for testing, monitoring, and system health.
  • Drive initiatives to reduce technical debt and improve code maintainability.

A SUCCESSFUL CANDIDATE

• 4+ years of professional software development experience, of which at least one year is in managing software developers.
• Proven track record of building and delivering cloud-native software applications.
• Experienced in mentoring and developing software developers
• Strong technical expertise in one or more programming languages, SQL databases.
• Strong technical background in modern software development frameworks, cloud technologies, and system architecture.
• In-depth knowledge of software development methodologies, design patterns, and best practices.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Proven experience in leading and managing high-performing engineering teams.
• Expertise in Agile methodologies such as Scrum or Kanban.
• Excellent problem-solving skills and ability to make data-driven decisions.
• Strong project management, problem-solving, and communication skills
• Experience with DevOps, CI/CD pipelines, and cloud platforms (AWS, Azure, or GCP) is a plus.
• Experience in PHP, Laravel and/or LiveWire is also a plus!

Not checking every box? Please apply anyway! We know that candidates have different experiences that may make them a great fit for this position and for Helcim. We believe that diversity and having an inclusive culture is not only the right thing, but key to our long-term success. Diversity brings more experience, view-points, knowledge and insight about our future. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.

HELCIM CULTURE IS;

Being builders: We build things ourselves and we build them well. We use technology and our creativity to overcome challenges that would seem beyond the capability of a company our size. We improve what is already there, invent our way out of problems and we never stop dreaming of better.

Choosing the harder path: We believe that the right decisions are usually the harder ones, so we embrace the challenge and endure when others quit. We choose what is difficult because it is more rewarding in the long-term, and makes us resilient, so that we not only survive but thrive.

Creating trust: We earn trust by striving to be our best selves every day and by lifting those around us. We recognize that trust is hard to earn, easy to lose and is tested continuously over time, so we make trust our way of life.

Contributing to a company of many: We are stronger because of our collective passion, diversity, and fellowship. We believe only great teams can accomplish great things, and we ask the very best of each other. Together we create our own future.

WORKING AT HELCIM

Joining Helcim means joining a fast-growing company where we have found coming together makes us a strong company. We have a drive to achieve big things which creates amazing opportunities for everyone willing to work hard and contribute to that growth - opportunities for faster career growth, for more learning, more impact, and accelerated experience - all while surrounding yourself with incredible people working on interesting problems and delivering great results.

Here are some of the reasons we attract such great people:

The Way of the Helcim: At Helcim, we build a team of engaged, caring and intelligent people. In return we provide an environment where you can be excited to come to work each day and tackle these challenges with an amazing team. Learn more about Helcim’s unique culture and environment in our culture book The Way of the Helcim.

Health and dental benefits: Through our Group Benefits, you’ll get access to dental benefits, extended healthcare benefits for drugs, vision, paramedical coverage (e.g. massage therapists, dieticians, mental health professionals), counseling, health service navigation, life insurance, critical illness and disability insurance, and more. All of these benefits come into effect on Day 1 of employment!

Dedicated Health Spending Account (“HSA”): An additional budget available for you to spend on health-related expenses (e.g. eyeglasses, therapy).

Maternity and Parental Leave: To help launch our team members into this phase of family life we have some additional benefits in place including salary top for the birthing parents and a bonding break for non-birthing parents.

Stock Options: Stock options enable our team to purchase Helcim shares at a future date at a specified price. Every team member, not just people leaders and executives receive equity (aka ownership in the company).

Vacation Time: All team members get paid vacation time and a company break in December so they can recharge when they need it.

Flexible work location: Work and life happens at different times and places. This is why our team enjoys the flexibility of hybrid work and flexibility around hours of work, so we can all do our best work. Our hybrid work schedule offers flexibility to work from home on Tuesdays and Thursdays. Furthermore, our core hours give team members flexibility to manage other parts of their lives.

Training: Helcim will cover 50% of the applicable training costs of up to $500 per year.

LOGISTICS

Job type: Full-time

Hiring manager: Rahul Parakkat

Location: Hybrid, In Office Monday's, Wednesday's + Friday's

Candidates must be eligible to work in Canada and be located in Calgary for this position.