Learning Facilitator

Title: Learning Facilitator
Location: Toronto Preferred; Remote within Canada (25%+ travel expected)
Type: Full-time
Closing Date: May 31, 2025

About Diversio

Diversio is the first diversity workforce platform using artificial intelligence to help companies like Disney, Paramount, Unilever, Microsoft, American Express, and Ceridian advance people and culture through the power of award-winning software, data, training, and consulting services. Founded on integrity, accuracy, and a desire to help companies work towards a more inclusive, safe, and efficient workforce, the Diversio platform is the gold standard for inclusion. It surfaces critical data, insights, and tools to mobilize teams around people and culture efforts, supported by expert-led training and consulting to guide meaningful change. As leaders in the industry, we’re using technology and hand-on expertise to solve and measure real-world challenges.

About the Role

As a Learning Facilitator, you will play a key role in delivering impactful learning experiences to our clients while also supporting the design and customization of training content to meet their needs. You will facilitate interactive, engaging, and sometimes challenging discussions related to workplace inclusion, diversity, equity, and accessibility.

This role requires a balance of facilitation, design, and client engagement, ensuring that training sessions align with our data-driven approach and provide tangible value to organizations.

Who You Are:

• A skilled facilitator or strong communicator who is excited to grow as a facilitator, confident leading discussions, navigating difficult conversations, and fostering a psychologically safe learning environment.
• A creative learning professional with experience or strong interest in designing and delivering adult learning programs.
• Passionate about inclusion, equity, and workplace culture topics and eager to help organizations drive meaningful change.
• Organized, adaptable, and eager to learn in a fast-paced environment.

This is a hybrid role with 25%+ travel across Canada (and potentially the USA) for in-person training delivery. While much of the work is remote, applicants must be comfortable with frequent travel for client engagements.

Key Responsibilities

Facilitation & Client Engagement (60%)

• Deliver engaging, interactive, and inclusive training sessions (virtually and in person) on workplace inclusion, diversity, equity, and accessibility topics.
• Lead discussions with diverse audiences, including employees, leaders, fostering an open and psychologically safe environment.
• Adapt facilitation style based on audience needs, industry, and organizational culture.
• Share relevant personal and professional experiences where appropriate to enhance learning outcomes.
• Provide feedback and recommendations to clients based on session insights.

Instructional Design & Course Development (30%)

• Support the design and customization of learning content based on client needs.
• Contribute to developing and updating interactive training materials, including slide decks and participant resources.
• Research best practices and emerging trends to inform learning content.
• Collaborate closely with internal teams and senior facilitators to continuously improve our training offerings.

Project & Stakeholder Management (10%)

• Manage multiple projects and training engagements simultaneously, ensuring deadlines are met.
• Keep project management tools and calendars up to date with training schedules and design tasks.
• Collaborate with colleagues to refine learning methodologies and improve training outcomes.

Required Qualifications

• Education: Post-secondary education or equivalent experience in education, communication, human resources, or a related field.
• Facilitation Experience: Ability to lead discussions, manage confrontation professionally, and navigate sensitive topics with emotional intelligence.
• Strong interest in adult learning, organizational development, or instructional design.
• Knowledge of workplace inclusion, equity, or accessibility topics, HR practices and workplace culture or a demonstrated willingness to learn quickly.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage and inspire diverse audiences.

Preferred Qualifications

• Bilingual (French & English): Ability to facilitate training in both languages is a strong asset.
• Consulting or Business Experience: Experience in a professional services, consulting, or corporate training environment.
• Project Management Experience: Ability to manage multiple training engagements, stakeholders, and timelines effectively.

What you can expect from us:

A commitment to growth—we care about people's personal and professional development. With a rapidly growing team, we offer both formal and informal mentorship opportunities because we want the team to grow with us. Wellness isn't just a checkbox for us; we walk the walk internally by implementing people and culture initiatives driven by feedback from the team. We offer competitive salaries and unlimited time off.

Diversio embraces a hybrid work environment with a thoughtfully crafted culture that prioritizes opportunities for connection. You have the flexibility to work from our local offices or remotely, depending on your preference and location.

We strive to build a culture of not only listening and acting but making ourselves available and accessible. Diversio's team is made up of people who are hard-working, dedicated, and fun to work with. Come see for yourself!

Belonging & Accommodation:

Diversio is looking for all kinds of people to join our team and is committed to bringing in a bright, talented pool of individuals. We strive to build a supportive workforce that celebrates and respects your identity. We encourage people from all backgrounds to apply. If you require accommodation, please connect with us at people@diversio.com.