Senior People Business Partner
Clio
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We’re seeking a Senior People Business Partner (PBP) to support Clio’s Go-To-Market (GTM) organization during a period of continued scale, maturity, and transformation. This role is a high-impact, strategic business partnership position for a People leader who thrives in complex, fast-moving environments and brings deep experience supporting revenue-driving teams.
As a Senior PBP, you will act as a trusted advisor, coach, and strategic consultant to senior GTM leaders, helping them scale their teams, develop leaders, navigate change, and drive performance—all while ensuring a strong, inclusive, and compliant employee experience.
Who You Are
You are a senior-level People partner who understands how GTM organizations work—how they scale, where they break, and what leaders need at different stages of growth. You balance strategic thinking with pragmatic execution, and you bring confidence, judgment, and clarity to ambiguous situations.
You are comfortable operating at the intersection of business strategy, organizational design, performance, and employee experience, and you are known for building deep, trusted relationships with leaders at all levels.
What Your Team Does
The People Business Partner team at Clio is responsible for enabling leaders and teams to do their best work while ensuring Clio scales sustainably, equitably, and compliantly. PBPs partner closely with leaders, People Centers of Excellence (Talent, Total Rewards, L&D, People Ops), and cross-functional teams to deliver thoughtful, data-driven people solutions that align with Clio’s business strategy and values.
Together, we help Clio build high-performing teams and exceptional leaders.
What You’ll Work On
Strategic Business Partnership & GTM Enablement
Partner closely with senior GTM leaders to develop and deliver People strategies aligned to business objectives, growth plans, and organizational health.
Act as a strategic thought partner on topics including org design, workforce planning, role clarity, capacity models, and team structure.
Translate GTM strategy into people implications—anticipating risks, scaling challenges, and leadership needs.
Coach leaders through complex decision-making with a strong lens on performance, culture, and employee experience.
Organizational Design, Performance & Talent Strategy
Lead and advise on organizational design efforts, including restructures, role evolution, spans and layers, and operating model changes.
Partner with leaders on performance management, goal-setting, and accountability, ensuring strong linkage between strategy, execution, and outcomes.
Support succession planning and talent reviews for GTM leadership roles, identifying readiness, gaps, and development actions.
Partner with Talent Management and L&D to support leadership development, manager capability, and team effectiveness.
Employee Relations, Risk & Compliance
Identify, assess, and manage complex employee relations issues quickly, thoughtfully, and decisively.
Conduct and support investigations as required, partnering with Legal and People Operations to ensure fair, compliant, and consistent outcomes.
Maintain deep knowledge of employment law requirements across jurisdictions relevant to your client group.
Mitigate legal and employee risk through proactive coaching, documentation, and early intervention.
Partner with Legal Counsel as needed to manage sensitive or high-risk situations.
People Programs & Cross-Functional Collaboration
Work closely with People team SMEs (Talent Acquisition, Total Rewards, L&D, People Ops) to deliver a seamless, world-class employee journey.
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Contribute to the design and implementation of broader People programs, including:
Onboarding & ramp experiences
Performance Development
Talent Planning & Calibration
Leadership Development
Total Rewards & Compensation Programs
Partner closely with Talent Acquisition to align on hiring plans, role profiles, and evolving business needs within GTM.
Data, Insights & Decision-Making
Act as a data-driven advisor—analyzing trends in engagement, attrition, performance, and workforce composition.
Translate people data into actionable insights and recommendations for GTM leaders.
Use both quantitative and qualitative inputs to inform decisions and influence leaders.
Identify patterns early and proactively address risks related to retention, engagement, or leadership effectiveness.
Continuous Improvement & Scaling People Infrastructure
Identify opportunities to improve and evolve People processes to better support a scaling GTM organization.
Help drive consistency, clarity, and effectiveness across core People practices while enabling flexibility where the business requires it.
Contribute to the ongoing evolution of Clio’s People operating model as the company grows globally.
Leadership, Influence & Team Contribution
Act as a mentor and role model to other PBPs and People team members.
Share best practices, lessons learned, and GTM insights across the People team.
Build strong cross-functional relationships and operate with a “one People team” mindset.
Demonstrate strong judgment, discretion, and integrity in all interactions.
What You’ll Bring
8–12+ years of progressive HR / People Business Partner experience, with significant experience supporting GTM or revenue organizations.
Proven success partnering with senior leaders in fast-paced, high-growth SaaS or technology environments.
Deep expertise in employee relations, organizational design, performance management, and talent planning.
Strong business acumen with the ability to understand GTM metrics, incentives, and operating models.
High comfort navigating ambiguity, change, and competing priorities.
Data fluency and the ability to turn insights into influence.
Exceptional communication, coaching, and stakeholder management skills.
Strong knowledge of employment law and compliance across relevant jurisdictions.
A collaborative, pragmatic, and values-driven approach.
Demonstrated interest in elevating your craft using AI.
Bonus Points If You Have
Experience supporting Sales, Customer Success, Marketing, or Revenue Operations teams.
Experience partnering in globally distributed or multi-jurisdiction environments.
Background in scaling People practices during periods of rapid growth or transformation.
Experience working closely with Compensation and Sales Incentive teams.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
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