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Strategy and Operations Associate

Clio

Clio

Operations
Vancouver, BC, Canada · Toronto, ON, Canada
CAD 80,800-109,200 / year
Posted on Jul 30, 2025

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

Summary:

We are seeking a Strategy & Operations Associate to join our Strategy & Operations team. This role is available to candidates in either Vancouver or Toronto.

The Team:

Strategy & Operations sits at the center of our business. Our team is broadly responsible for establishing our corporate strategy in partnership with the C Suite, Product, Corporate Development, and Finance as well as scaling Clio’s operating rhythm as the company grows. As a Strategy & Operations Associate, you will support the development of long term business strategy, build business / investment cases, and support our business review rituals to measure business performance, seize opportunities, and course correct as needed. You will bring an objective eye, outside thinking, and a holistic company perspective to the domain experts / leaders at Clio.

Who you are:

You have experience working cross functionally, enjoy a love for problem solving in collaboration with others, and possess an innate curiosity and excitement in navigating ambiguity. You have outstanding communication and interpersonal skills and are comfortable forming and sharing opinions, but with an open mind to shift thinking as new information comes to light. You’re looking to join a high impact, hard working team that will undoubtedly grow you professionally.

What you’ll work on:

  • Support research on new expansion opportunities through market sizing, assessing the competitive landscape, collaborating on product strategy & differentiation, establishing go-to-market business fundamentals, and modeling the financials

  • Support product strategy by building long range strategic plans and supporting product operations & analytics to assess and manage performance as well as R&D ROI

  • Synthesize cross functional research & analysis, summarize strategic insights to develop business cases, and help incubate and scale new opportunities

  • Support execution on partnership opportunities to support early stage expansion

  • Own portions of our data reporting and analysis to support our weekly, month, quarterly business reporting

  • Provide general analytical support for operational and strategic decisions across the Company

  • Operate as an embedded strategic management consultant and resource for our senior leaders

What experience you have:

  • 2-4 years work experience in a relevant field (e.g. management consulting, investment banking, strategy & operations, business development)

  • Experience with business modeling, market sizing, and competitive landscaping

  • Strong focus on strategic thinking and analytical problem solving

  • Strong interpersonal skills; excellent written and verbal communicator

  • Self-motivated, independent, and deadline-oriented

  • Experience in measuring and evaluating performance across multiple business functions

  • Strong ability to query, analyze, and synthesize insights using a variety of datasets

Serious bonus points if you have:

  • MBA

  • Direct experience with a vertical SaaS company

  • International expansion experience

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $80,800 to $95,000 to $109,200 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.