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Senior Product Manager, EMEA

Clio

Clio

Product
Multiple locations
Posted on Wednesday, January 3, 2024

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Product Manager to join our Product organization. This role can be performed from our Dublin office, or remotely across Ireland or from the Greater London area. This role will involve occasional travel to the UK and North America for meetings and events.

We pride ourselves on being ‘human and high performing’ and creating a workplace where you can be challenged, supported and bring your whole self to work.

What your team does:

The Clio EMEA team is a centralized team based in Dublin that has representation across product development, sales, marketing, and customer success. The team operates like a startup within a larger company, which means we experiment and blaze the trail for Clio in new markets worldwide.

Our market opportunity is rare in its scale and powered by a strong business model, first-rate investors and advisors, and a product management team that is global and world-class (if we do say so ourselves)! Clio is growing rapidly, with massive growth opportunities for Product Managers.

Speaking of Product at Clio… we’ve worked hard to develop an excellent product management culture with empowered PMs who are highly regarded and influential within the organization. Our team is composed of seasoned professionals from a diverse set of product backgrounds. Clio invests heavily in developing Product Managers, growing leaders and in the broader Product communities in which we operate.

What you’ll work on:

Product Leadership and Execution

As a Sr. Product Manager and in conjunction with your Development and Design counterparts (your triad), you will drive successful outputs and outcomes in your product area. Working from the overarching strategy set by your Group Product Manager you will develop a roadmap in conjunction with your peers that moves our business forward and evangelize this throughout the company. You will own the delivery of features in the roadmap while also ensuring they deliver on the desired business outcome.

Strategy and Prioritization

You will drive customer and market research, identify opportunities, develop unbiased business cases, and determine priorities that help Clio best deliver on our mission and against our annual OKRs. You will build conviction in the initiatives that you choose to invest in and be willing to pivot when priorities change or new information comes to light.

Market and Customer Understanding

We truly believe that the success of our customers comes first so expectations for Product Managers to be the expert on the user is high. As such, constant communication with customers, (existing, churned and prospect) as well as a deep understanding of the markets in which we operate will be expected. This will be complemented by deep quantitative data to complete the customer picture.

EMEA Leadership

As the Senior Product Manager for Europe, the Middle East, and Africa (“EMEA”), you will be a member of the EMEA Leadership team. You will be responsible for communicating the product strategy and roadmap to the other EMEA Leaders, driving cross-functional initiatives, and helping with developing Clio’s culture amongst the broader EMEA team.

What you bring:

  • Proven experience in bringing US-based products to EMEA markets

  • 4-5 years of experience in product management

  • Experience using data to inform decisions without succumbing to analysis paralysis

  • Genuine ability to put yourself in our customers’ shoes and operate from a place of empathy

  • A significant number of failures under your belt, the learnings of which you can bring to Clio

  • Demonstrable experience defining success metrics for your products/features and managing against them

  • Ability to work in a highly collaborative team without ego

  • Excellent communication and interpersonal skills

  • Have the ability to foster strong relationships with stakeholders at all levels within the organization

  • Ability to thrive and deliver while surrounded by chaos and ambiguity

Serious bonus points if you:

  • Exposure to the legal technology industry or billing/accounting industry would be advantageous

Location:

Hub Office: Dublin, IE

This role can be performed from our Dublin office, remote within Ireland, or remote within the Greater London area.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits

  • Hybrid work environment, with expectations for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.

  • Flexible time off policy, with an encouraged 20 days off per year.

  • Pension contribution programme

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers