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Senior Sales Development Representative



Sales & Business Development
Toronto, ON, Canada
Posted on Friday, April 5, 2024

About Us:

ACTO is an AI-powered Intelligent Field Excellence (IFE) platform built for Life Sciences that helps Sales, Marketing, and Medical teams improve customer experience and brand performance by turning field professionals into “Masters of the Message” who engage HCPs and their support teams with authority and impact. With ACTO, biopharma companies can ensure field professionals are always competent, confident, and credible, delivering the right message to HCPs, while providing senior leaders and frontline managers with the insight they need to drive continuous field force effectiveness.

About the Role:

As a Senior Sales Development Representative, you'll be the liaison between Marketing and Sales teams, seeking new business opportunities by contacting and cultivating relationships with potential customers. You will have a track record of developing leads from marketing campaigns and meeting sales quotas, using your communication skills to strengthen customer relationships from first contact to closing deals, and ensuring excellent post-sale service. This position will prepare you for a career in SaaS sales, offering potential opportunities for advancement into Account Executive roles.

Key Responsibilities:

  • Drive demand for ACTO solutions through innovative social selling and proactive outbound cold calling.
  • Qualify prospects and produce quality leads for the Sales Team, advancing our footprint within the Top 50 Pharma companies.
  • Identify and drive product expansion opportunities by nurturing high-value relationships with existing customers.
  • Collaborate with the sales team to develop territory and account strategies, focusing on demand generation and achieving desired results.
  • Maintain and update all sales activities and opportunities on Salesforce (SFDC).
  • Gain comprehensive knowledge of ACTO’s technology, market territories, accounts, competitors, and industry trends.
  • Develop robust customer relationships to facilitate introductions with ACTO’s business development executives.

To be successful in this role, you’ll need:

  • Bachelor's degree (GPA of 3.0 or higher preferred) with 3-5 years of related work experience.
  • Proven sales skills, tenacity, strategic thinking capabilities, and the ability to remain focused and follow through.
  • Strong communication skills, both written and verbal, and the ability to articulate complex concepts.
  • Competitive, persuasive, professional, and a confident leader.
  • Exceptional organizational and time management skills.
  • A problem solver with an interest in technology, process improvement, and customer interaction.
  • Goal-oriented with the ability to achieve individual objectives and contribute to team success.
  • Demonstrated critical thinking skills to understand in-depth role-related processes and technical concepts.
  • A self-starter who is highly motivated, positive, metrics-driven, and enthusiastic about success.

What you’ll enjoy about this role and ACTO:

  • A challenging and exciting role within a dynamic and innovative company.
  • A structured training program to equip you with the necessary sales skills.
  • Continuous learning and professional development opportunities.
  • A collaborative, fun workplace where you can grow your skills and build a solid professional foundation.
  • Industry leading, multiple award-winning technology
  • Results-driven and collaborate culture
  • Competitive compensation package
  • Company MacBook
  • Budget for work-from-home set-up
  • Monthly work-from-home allowance
  • Flex hours (overlapping with our core hours)
  • Work from anywhere
  • Full benefits package (health, dental, vision, EAP etc.)
  • Unlimited PTO
  • ACTO Be Human Days (ACTO’s additional PTO)

At ACTO we believe diverse and inclusive teams perform better. We are an equal opportunity employer and are committed to working with applicants requesting accommodations during our interview process. We thank everyone for their interest in ACTO, only those applicants that have been selected for an interview will be contacted.