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Director RMM Sales



Sales & Business Development
United States · Canada · Remote
Posted on Friday, July 5, 2024
We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
The leader of RMM is a leadership role on the MSP team. This role is responsible for creating, implementing, and managing the company's RMM strategy. This position involves building and maintaining strong relationships with direct and channel partners, driving revenue growth through indirect sales channels, and ensuring the success of the company's RMM channel programs. The leader of RMM will collaborate closely with all leaders to align RMM strategies with overall business goals and objectives.
This is a remote opportunity within Canada and the US.

What we're looking for:

  • 5+ years of experience in channel development, sales, or business development, with at least 3 years in a senior leadership role.
  • Strong leadership and management skills, with the ability to inspire and motivate teams.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with partners and internal stakeholders.
  • Strategic thinker with strong analytical and problem-solving abilities.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

What you can expect:

  • RMM Channel Strategy and Planning:
  • Develop and execute a comprehensive RMM strategy to achieve business growth and market expansion.
  • Identify, recruit, and onboard partners that align.
  • Establish metrics and KPIs to measure the effectiveness of RMM strategies and initiatives.
  • Relationship Management:
  • Build and maintain strong, long-term relationships with partners, including MSPs, and RMM
  • Facilitate regular communication and collaboration with RMM partners to ensure alignment and mutual success.
  • Address and resolve any conflicts or issues that may arise with partners.
  • Revenue Growth:
  • Drive revenue growth through the development and execution of channel sales programs and initiatives.
  • Collaborate with the sales team to create and implement effective sales strategies and campaigns.
  • Monitor and analyze channel sales performance, making data-driven decisions to optimize results.
  • Channel Program Management:
  • Design and manage channel programs, including incentives, promotions, and training programs.
  • Ensure that partners have the necessary resources, support, and training to effectively sell and support the company’s products and services.
  • Continuously evaluate and improve channel programs to enhance partner satisfaction and performance
  • Cross-Functional Collaboration:
  • Work closely with marketing, product management, and other departments to develop go-to-market strategies and ensure successful product launches.
  • Collaborate with the finance team to develop and manage channel budgets and forecasts.
  • Provide regular updates and reports to the MSP executive team on channel performance and progress towards goals.
  • Market Analysis and Insights:
  • Conduct market research and analysis to identify new opportunities and trends within the RMM channel landscape.
  • Stay informed about industry developments and competitor activities to ensure the company remains competitive.
USA-based roles only: The Annual base salary for this role is between $179,000 USD and $242,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The Annual base salary for this role is between $168,000 CAD and $228,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average.
What we offer:
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:
Health and wellbeing
> 👶 Maternity and parental leave top-up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy
> 💖 Company-wide wellness days off scheduled throughout the year
> 🧠 Wellness Coach membership
> 🩺 Comprehensive health coverage
Growth and future
> 📈 Employee stock option program for all full-time employees
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions
> 🔑 Free 1Password account (and friends and family discount!)
Flexibility and community
> 🤝 Paid volunteer days
> 🌎 Employee-led DEIB programs and ERGs and ECGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
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