Product Support Developer
ZTR Control Systems
Join us in Advancing the Environmental Global Impact within the Rail Industry
For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Rail Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously.
What You’ll be Doing!
As a Product Support Developer, you will provide engineering support for our industry-leading products to our most valued customers. From resolving product related issues and addressing design challenges to troubleshooting technical problems, there's nothing you can't solve. Beyond problem-solving, you 'll be collaborating with cross functional teams to ensure our products continue to deliver exception quality and value.
Responsibilities include but are not limited to:
- Provide top-tier engineering support to customers through troubleshooting, or addressing design challenges
- Lead the design and implementation of product life cycle & roadmap activities
- Select and validate suitable sensors, actuators and electronic components for system integration.
- Identifying and driving product improvements initiatives including developing new algorithms, identifying system or part obsolescence, and cost reduction
- Develop, maintain, and optimize technical and project processes using JIRA, Confluence, Word, etc.
- Support on-site control system and locomotive commissioning at globally located rail yards
Who are you?:
- 5+ years of experience in Product Support or relevant experience
- 2+ years of field service experience
- A related degree in Electrical, Mechatronics, Control or Electronic
- Proficient in PLCs (Siemens, Rockwell, etc.)
- Strong technical writing and documentation skills
- Experienced in all phases of the development life cycle
- Profound understanding of control algorithms and design practices
- Knowledgeable in industrial communication protocols (Profinet, RS-232, etc.)
- Excellent written and oral communication skills with the ability to communicate to an array of technical and non-technical audiences
- Passion for learning and keeping up to date with new technologies
- Ability to travel and work in industrial environments
Please apply even if you don’t qualify for all responsibilities or skills, we still want to hear from you!
Why Choose ZTR?
ZTR is all about our people. That is why we value Diversity, Equity and Inclusion (DEI) within our organization. DEI is essential to our goal of creating a great place to work. We are committed to building a representative workforce and committed to equal opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We are looking for flexible, compassionate and enthusiastic individuals who thrive in a fast-paced working environment, and who are looking for long-term, meaningful employment in a career that makes a real difference.
At ZTR, we continuously promote a healthy balance between work, fun and family. This is a place where employees make a difference in our company and within our customers’ organizations. You will have the ability to direct your career path at ZTR as we are rapidly growing with numerous opportunities for professional growth and development.
ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Human Resources. We will address information received regarding the accommodation needs of applicants in confidence.