Managing Broker - AR - (REMOTE) Brokerage Operations Remote, 2 Locations Req ID: 1938 · Full-Time Managing Broker - AR - (REMOTE)
Zoocasa
Description
- As a participant on the eXp Realty state leadership team, the Managing Broker ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
- Conducts training to enhance agent’s knowledge and understanding of contract, risk management, licensing and state real estate law
- Promptly responds to agents request for assistance
- Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues
- Performs contract review to ensure legal and contractual compliance of transactions
- Supports the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
- Assist the ongoing enhancement of and compliance with company-wide and individual state brokerage operations manuals
- Supports innovation in how the company can efficiently support its growing state agent base in terms of brokerage operations
- Coordinates distribution of inbound mail
- Such other duties as may be assigned
- Other Duties As Assigned
- Be the subject matter expert in your area of expertise.
- High degree of advanced knowledge, conceptual understanding, and implementation.
- Perform designated job tasks efficiently and within the provided time frame.
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
- Attend virtual meetings, provide updates on progress, and actively participate in discussions.
- Adhere to company policies and guidelines, including data security and confidentiality.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Manage and prioritize workload effectively to meet deadlines and deliver results.
- Continuously update job knowledge by participating in training opportunities or self-directed learning.
- Collaborate with colleagues on shared documents or projects using remote collaboration tools.
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
- Ensure availability and responsiveness during agreed-upon working hours.
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
- Work from Anywhere
- Flexible Time Off for Salaried Employees
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Health & Wellness incentives
- 100% Paid Parental Leave