Agent Compliance & Listing Coordinator (REMOTE from Türkiye) Brokerage Operations Remote, Istanbul, Turkey Req ID: 1937 · Full-Time Agent Compliance & Listing Coordinator (REMOTE from Türkiye)
Zoocasa
Operations, Compliance / Regulatory
Istanbul, İstanbul, Turkey · Remote
Posted on Oct 4, 2025
Description
Position at eXp International Holdings
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Türkiye.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We reward creative minds who offer bold solutions, where opinions matter, anything is possible, and outcomes can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive cloud office with 24/7 access to collaborative tools and training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty—an 8× Glassdoor Best Places to Work organization!
What you will do:
The Agent Compliance & Listing Coordinator will support agents in properly managing listings and transactions via the CRM, improve CRM compliance, and reduce undeclared transactions. This role serves as a bridge between agents and the leadership team, focusing on peer support rather than enforcement.
Candidates should have experience as a real estate agent or in a brokerage environment, ideally in a similar support role.
Key Responsibilities
Listing Management Support
- Assist agents in entering listings correctly into the CRM.
- Provide coaching on listing quality, completeness, and SEO best practices.
- Ensure agents stop posting directly to portals and instead use CRM-integrated processes (this role will handle portal uploads to Sahibinden directly).
- Oversee overall listing activity: withdrawals, scheduled showings, negotiation stages, notary deals, expected closings, etc.
Compliance Monitoring (Non-Enforcement)
- Monitor CRM vs. portal discrepancies and flag listings that appear on portals but not in CRM.
- Track and report potential non-reported transactions (e.g., properties sold but missing from CRM).
- Maintain a weekly compliance dashboard for internal use only.
Onboarding & Education
- Guide new agents in their first 30–60 days on:
- How to use the CRM
- How to upload listings
- How to report transactions
- Legal compliance requirements
- Support onboarding of new tools or updates to listing processes.
Reporting
- Submit weekly updates covering CRM adoption, compliance, issues encountered, and process improvement suggestions.
- Act as a feedback loop: collect agent concerns and pain points and bring them to leadership.
How you will grab our attention
Experience
- Prior experience as a real estate agent or in a brokerage (compliance, listing, or transaction support role).
Technical Skills
- Strong CRM skills and comfort with digital listing/transaction processes.
- Familiarity with real estate portals (e.g., Sahibinden) is a plus.
Soft Skills
- Organized, detail-oriented, and accountable.
- Clear communicator and collaborative; focused on peer support.
- Able to multitask and meet deadlines.
Location & Working Conditions
- Location: Remotely - Located/living in Istanbul is first preference
- Hours: Monday-Friday
- Work hours: 09h00am - 18h00pm
- Employment: Full-time
EEO Statement:
eXp Realty and its affiliated companies are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law.
