eXp University Operations Coordinator - (REMOTE) Agent Development Remote, 13 Locations Req ID: 1783 · Full-Time eXp University Operations Coordinator - (REMOTE)
Zoocasa
Operations
Remote
USD 60k-70k / year
Posted 6+ months ago
Description
Position at eXp Realty®
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the US.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 8x Glassdoor Best Places to Work organization!
What you will do:
The Program Coordinator will oversee and manage the seamless execution of ongoing programs hosted by eXp University and eXp Elevate Coaching. This individual will work closely with a team of US-based staff and Virtual Assistants (VAs) to implement, maintain, and improve processes for program setup, launch, and operations. As a vital part of the eXp University team, the Program Coordinator will interface with eXp University staff, eXp Elevate Coaches, eXp Realty Agents, and Leadership to ensure programs deliver exceptional value and align with organizational goals. The Program Coordinator will develop and grow, learning from award-winning leaders and successful entrepreneurs about business operations, real estate, and learning & development.
- Program Oversight & Execution:
- Manage and coordinate the logistics of eXp University and eXp Elevate Coaching programs from initiation to completion.
- Drive the initiation, scheduling, setup, and hosting of programs, ensuring timelines are met and processes run smoothly.
- Collaboration & Support:
- Work closely with staff and Virtual Assistants to ensure seamless execution of program-related tasks.
- Provide clear guidance and resources to maintain consistency and quality in task execution.
- Process Coordination & Improvement:
- Utilize existing workflows and procedures to prepare and meet goals and timelines of programs to maintain program quality.
- Develop and maintain Standard Operating Procedures (SOPs) for all key program activities. Identify areas for improvement and implement updates to streamline processes as the team and programs evolve.
- Stakeholder Communication:
- Serve as a liaison between eXp University, Elevate Coaches, Realty Agents, other departments, and leadership.
- Ensure clear communication and alignment of program goals with all stakeholders.
- Act as a resource for Elevate Coaches, University Trainers, and internal staff, ensuring they have the necessary support to run successful programs.
- Quality Assurance:
- Monitor program performance by maintaining, and reporting on, success metrics and address issues and challenges proactively.
- Maintain attention to detail across all program deliverables to meet organizational standards.
How you will grab our attention:
- A Bachelor's degree in business administration, education, or a related field is preferred; however, a High School diploma or GED is required.
- 2+ years of experience in the real estate industry is highly desirable.
- Proven experience coordinating or managing virtual programs or events in a professional setting.
- Strong background in working with Virtual Assistants and Interns.
- Exceptional organizational and time-management skills with the ability to prioritize and multitask effectively.
- Process-oriented mindset with a track record of implementing and refining workflows.
- Strong interpersonal and communication skills to build and maintain relationships with diverse stakeholders.
- Experience in remote or virtual team environments is highly preferred.
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Realty Provides:
- Work from anywhere
- Flexible Time Off
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Health & Wellness incentives
- 100% Paid Parental Leave
The total base pay for this position starts at $60,000 in our lowest geographic cost of living market up to $70,000 in our highest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role.
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
