We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in the UK.

The total base pay for this position is between £26,000 - £27,000 per year, and is dependent upon location, experience, skills, and training.

Who is eXp?

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.

Come join us at eXp Realty – an 8x Glassdoor Best Places to Work organization!

What you will do:

Check all new instructions and new sales are compliant with current legislation and eXp procedure. Liaising with the agent appropriately to resolve any cases of non compliance.
Ensure AML checks are completed correctly in line with legislation and eXp UK’s Policy, Controls and Procedures
Provide support to the country leader and team
Provide first class support to agents
Assist team with generating and distributing communications to Agents
Administrator of Workplace Compliance page for posting and agent communications and responding to queries from agents, supporting with other pages as needed
Ensure any high risk, suspicious or PEP’s are reported to the MLO
Special Projects as directed by Manager or Designated Managing Broker
Identify and develop areas where technology could improve and streamline the role
Continually reviewing and suggesting content for AML risk assessments and PCP documents
Ensuring agents AML and GDPR training is up to date and renewed at least annually
To assist with complaints as needed
Support other areas of the business as and when required

How you will grab our attention:

Bachelors or undergraduate degree with no experience, or 5 GCSE’s including Maths & English + minimum of 2 years experience, or equivalent work experience
At least 2 years estate agency experience
Fluent in English
Excellent verbal and written communication skills
Strong ability to multitask
Strong knowledge of Microsoft Office/Google Suite
Ability to build relationships with agents, conveyors, notaries, Designated Managing Broker
Works well under time restraints

What eXp UK provides:

Monthly technology allowance via payroll
Company supplied equipment; laptop, monitor, headset
One-time new hire stock option grant
Fully remote environment
Free Calm app
Amazing company culture

Competencies:

Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

Working Conditions:

Remote Location: This position allows you to work from any location with a stable internet connection within the UK. You will need to provide your own suitable workspace and internet access. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analysing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

Work Hours: While there is flexibility in work hours, you will be expected to maintain regular availability during designated core hours for collaboration, meetings, and communication with the team. Outside of core hours, you can schedule your work to accommodate personal commitments or preferences, as long as it does not compromise project deadlines or team collaboration.

Equipment and Expenses: You will be responsible for maintaining a company computer, internet connection, and other necessary equipment. Any work-related expenses will be discussed and agreed upon in advance with the company.

Company Meetings: Occasionally, you may be required to attend in-person meetings or training sessions at the company's headquarters or other designated locations. Prior notice will be provided, and any associated expenses will be covered by the company.

Note: The above working conditions are subject to change based on company policies and the nature of specific projects or assignments. Any modifications or updates will be communicated in a timely manner.

eXp Realty and its affiliated companies are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.

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