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Managing Broker - Quebec - (REMOTE) Brokerage Operations Remote, 5 Locations Req ID: 1409 · Full-Time Managing Broker - Quebec - (REMOTE)

Zoocasa

Zoocasa

Operations
Remote
Posted on Saturday, July 6, 2024

Description

Position at eXp Canada

We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Quebec, Canada. This role requires an active real estate license.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!
What you will do:
The Managing Broker will be responsible for assisting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations at the provincial level. Supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting for all operational elements necessary to comply with the individual provincial license law, association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record as a supervising real estate broker/manager of a medium to large firm, an understanding of real estate brokerage at a provincial level, an aptitude for leading and inspiring teams, a collaborative approach and a boundless work ethic. They must be a “people-person” but also possess the ability to implement systems and processes.
  • As a key participant on the eXp Realty provincial leadership team, she/he ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
  • Timely and promptly responds to agents request for assistance
  • Promptly assist agents with necessary processes to ensure quick transfer of license
  • Coordinates distribution of inbound mail
  • Liaison between agents and other internal departments when necessary
  • Periodic Face To Face meetings to cultivate Trust and Community
  • Promote practices to better ensure the safety and well-being of all agents
  • Promote a culture that is positive and supportive, upholding the core values of eXp Realty including collaboration, transparency, integrity, agile, agent-centric, and relationship focused Brokerage Operations
  • Assists the Provincial Designated Managing Broker/Broker of Record in all duties delegated to them
  • Recognizes and adheres to the employee/employer model, guidelines and direction as an eXp Realty Leadership Staff member
  • Embraces utilizes and promotes the eXp technology, tools & platforms Realty World Campus and cloud environment
  • Engages in active involvement with local, provincial and Canadian Real Estate Association and is the secondary point person for eXp’s relationship with the associations and Multiple Listing Services
  • Performs contract review to ensure legal and contractual compliance of transactions in a timely manner
  • Collaborates with the COE Director, DMB, and the eXp Legal Department to ensure that eXp Provincial brokerage operations comply with all applicable laws and regulations including provincial license law
  • Monitors provincial performance goals and works with the DMB on the accountability for their achievement
  • Works with the DMB to ensure the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
  • Manages and implements the ongoing enhancement of and compliance with company-wide and individual provincial brokerage operations manuals
  • Provides oversight of customer facing marketing activities
  • Mediates issues between eXp agents within the province when required
  • Supports innovation in how the company can efficiently support its growing provincial agent base in terms of brokerage operations
  • Works hand-in-hand with eXp Growth Leaders for the overall success of eXp Realty in their province
  • Provides monthly report to leadership regarding Brokerage Operations key indicators
  • When applicable, provides leadership, support and oversight to the Compliance Review Specialist
  • Regularly conducts training to enhance agent’s knowledge and understanding of contracts, risk management, licensing and both federal and provincial real estate law and compliance to our FINTRAC Manual, Privacy Policy, DNC List and requirements and the Competition Act and Anti-Spam Regulations
  • Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues
  • Provides guidance and support to agents as needed
  • Verify the translation that is provided by our French translator
  • Your job includes any EXPI entity, in your area, that may be assigned
How you will grab our attention:
  • Holds an active Agency Executive Officer (AEO)/Dirigeant d’Agence (DA) license with continuing education credits in real estate management and legal compliance
  • Must be fluently bilingual in both English and French
  • Experience in managing a small to medium brokerage firm, specifically from an operations or compliance perspective preferred
  • A keen interest in and high level, experience in real estate compliance activities including a deep knowledge and understanding of legal obligations of real estate professionals under the provincial and federal law, FINTRAC, Privacy Act, the CREA Code of Ethics and MLS Rules and Regulations
  • Excellent communication skills - written, verbal and interpersonal communication skills across all levels of the organization
  • Highly collaborative and capable of working with internal partners and staff to facilitate successful results both in a virtual environment and in person
  • Ability to think operationally and strategically to achieve business goals
  • Able to drive results and meet goals with a strong sense of urgency
  • Ability to make quick decisions and solve problems using good judgment
  • Possess the highest degree of integrity
  • Willingness and ability to travel
  • Ability to work from a remote environment
  • Member of the Canadian Real Estate Association
  • A working knowledge of SkySlope preferred
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Canada provides:
  • Medical, Dental, Vision, Long-Term Disability
  • Life Insurance and AD&D
  • Subscription to Calm and Vitality Wellness Programs
  • Paid Vacation
  • Paid Holidays
  • Up to 4 Paid Personal Days
  • 5 Paid Sick Days
  • One time stock option
  • $20/pay cheque for the first two pays of the month for your mobile phone/internet
  • RRSP employer match will be available in the near future
  • Fully remote environment
  • Amazing company culture
  • And more..
eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.