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Learning & Development, Analyst - REMOTE Business Operations Remote, 2 Locations Req ID: 1391 · Full-Time Learning & Development, Analyst - REMOTE

Zoocasa

Zoocasa

IT, Operations
Remote
Posted on Thursday, July 4, 2024

Description

Position at eXp Realty®

We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in the U.S. (Schedule is Monday - Friday 9:00 am - 6:00 pm EST)
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!
What you will do:
Looking for an experienced and passionate learning professional who will work under the direction of the Director, Sr. Managers and Manager of Learning & Development. The Learning & Development Analyst is responsible for managing the Learning Management System including system updates, delivering staff training and support, metrics and reporting management. In addition, the role is responsible for the creation of custom eLearning content utilizing instructional design best practices, program logistical support, employee staff support, and overall support of project teams with company-wide training initiatives.
  • Attention to detail and ability to support large scale projects in their capacity as administrator
  • Demonstrated ability to work independently as a member of a high performing team in project driven environment
  • Provide daily objectives to the class, develop systems for productivity that motivate new personnel, and communicate any issues with Leadership to reach learning goals effectively.
  • Participate in ongoing training to remain current in understanding of system, process, and policy updates
  • Creating an inspiring team environment with an open communication culture.
  • Monitor employee performance and their response to training.
  • Participate in scheduled Team Meetings, and attend weekly general refreshers, and other TOps/BOps training to keep skills fresh and up to date.
  • Align with Leadership on live files and state assignments.
  • Identify opportunities for improvement based on industry best practices
  • Assist with reconciliation of monthly activity and generating monthly, quarterly and year-end reports
  • Developing and updating course curriculum
  • Other Accountabilities as Assigned
How you will grab our attention:
  • High school diploma required or equivalent years of applicable experience
  • BA/AA strongly preferred
  • 0-2 years experience
  • Real Estate Experience required
  • Highly adaptable and a clear-thinking problem solver
  • Organizational skills and a positive attitude are important qualities that an Instructor must possess
  • Possess the quality to make team members thrive, such as compassion, honesty, and integrity
  • Understanding of effective teaching methodologies and tools
  • Willingness to keep up to date on new techniques in corporate teaching
  • Proficient in Google Apps (esp. Slides); e-learning software is an asset
  • Critical thinking and decision making
  • Ability to work remotely with no direct in-person supervision
  • Decision-making skills
  • Strong attention to detail
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Realty Provides:
  • Fully remote environment
  • Flexible Time Off for salaried employees
  • 401k with 4% match (immediate vesting)
  • Robust Medical, Dental, & Vision benefits
  • Company provided equipment
  • Monthly Technology Stipend
  • FSA & HSA with employer contributions
  • Stock option grant
  • Health & Wellness incentives
  • 100% Paid Parental Leave
EEO Statement:
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.