Senior Marketing Manager - Website Experience (Remote First)
Zensurance
The Mandate: Website Monetization & Merchandising
- Commercial Ownership: Full accountability for website KPIs, including conversion rates (visit-to-app), bounce rates, and overall revenue per session. You will identify "leaks" in the funnel and design the strategies to plug them.
- Onsite Merchandising & Hooks: Design and execute a promotional roadmap. You will be responsible for the "visual merchandising" of the site—creating compelling promotional hooks, seasonal offers, and high-converting CTAs that drive immediate action.
- Engagement Tool Strategy: Identify and source interactive tools (e.g., coverage calculators, industry quizzes, or risk assessment tools) that provide value to visitors while gathering intent data to move them deeper into the funnel.
- Growth Program Development: Design, scale, and measure onsite "value-add" programs (such as loyalty flows or partner perks). You will focus on making these programs intuitive, making the value proposition clear, and ensuring they drive higher checkout completion.
- High-Velocity Experimentation: Lead our A/B and multivariate testing program. You will source the testing tools and design experiments—from layout shifts to messaging tests—to prove what drives the most revenue.
- Audience Segmentation & Personalization: Develop a strategy to target different customer segments (by industry or buying stage) with tailored content sections and themes. A contractor and a consultant should have two distinct, high-relevance experiences on our site.
The Mandate: Strategy, UX & Technical Fluency
- Aesthetic & UX Leadership: Take a holistic view of the site to identify areas for modernization. You will work with the Design team to ensure the site's aesthetic is premium, modern, and high-trust.
- Modern SEO & AI Strategy: Develop an organic growth strategy with a strong focus on the evolving landscape of AI-driven search, ensuring our technical footprint and content structures are built for the future.
- Technical "Bridge" (WP Literacy): While you will partner with a dedicated WordPress Developer for complex builds, you must be "tech-fluent." You understand WordPress architecture, site footprints, and load-time optimization. You are comfortable making small administrative tweaks and managing the "admin" side of the house to keep marketing moving fast.
- Data Capture for Non-Converters: Identify creative ways to engage and collect data from visitors who don’t convert on their first visit, building a long-term pipeline for the marketing team.
What Success Looks Like:
- Greater Monetization: A significant increase in the conversion rate from visitor to application across all key industries.
- Higher Engagement: Lower bounce rates and increased adoption of onsite interactive tools.
- Program Growth: Measurable lift in users engaging with and finding value in our "value-add" and perks programs.
- Modernization: A faster, more intuitive, and visually modern website that outpaces our competitors.
Requirements:
- Experience: 6+ years in Growth Marketing, Digital Merchandising, or Website Experience Management.
- Commercial DNA: You don't just care about "traffic"; you care about revenue. You have a proven track record of managing a high-traffic site with direct commercial outcomes.
- The "Marketer's Eye": Strong UI/UX sensibilities. You can articulate why a design will or won't convert and can bridge the gap between "pretty" and "performant."
- Tech-Fluent: You are deeply familiar with the WordPress ecosystem and basic front-end principles (HTML/CSS). You know how to talk to a developer to get complex things built right the first time.
- Tool Expertise: Mastery of GA4, GTM, and A/B testing platforms (VWO, Optimizely, etc.).
115000 - 130000 CAD a year
