Marketing Manager - Website Experience & Conversion (Remote First)
Zensurance
Website Development & Ownership:
- Technical Ownership: Lead the front-end development, performance, and reliability of the Zensurance marketing site.
- Modernization: Drive the full replacement and modernization of our current WordPress theme.
- Maintenance: Build and maintain scalable WordPress templates, components, and structural elements.
- Optimization: Ensure industry-leading load times, accessibility compliance, mobile responsiveness, and technical SEO.
- Workflow Efficiency: Improve CMS structure to empower content teams and streamline publishing workflows.
Conversion Rate Optimization:
- Friction Analysis: Use heatmaps and session recordings to identify and eliminate drop-off points in the user journey.
- Experimentation: Design and execute a high-velocity A/B and multivariate testing roadmap to improve funnel efficiency.
- Experience Design: Recommend and implement high-performing layouts, content sections, and components.
- Conversion Growth: Directly influence the conversion rate from initial visit to completed quote application.
Onsite Merchandising & Growth:
- Campaign Integration: Optimize the site for seasonal promotions, feature highlights, and performance marketing campaigns.
- Asset Optimization: Maximize the impact of CTAs, trust signals, and product categories to drive intent.
- Landing Page Strategy: Partner with Performance Marketing to ensure landing pages are optimized for paid acquisition ROI.
- Navigation & UX: Use data insights to improve site navigation and help users find relevant information faster.
SEO Management:
- Search Strategy: Own organic performance, implementing modern best practices and AI-driven search optimization.
- Technical SEO: Improve schema markup, internal linking structures, and metadata.
- Content Partnership: Collaborate with the content team to identify keyword gaps and high-value ranking opportunities.
- Monitoring: Track ranking shifts, competitive moves, and changes in searcher intent.
Analytics & Reporting:
- Data Expertise: Serve as the internal subject matter expert for GA4, Google Tag Manager, and conversion tracking.
- Performance Dashboards: Build reporting frameworks that visualize funnel health and the impact of site changes.
- Actionable Insights: Translate complex data into clear recommendations that influence the marketing roadmap.
- Integrity: Ensure tagging accuracy and clean data collection aligned with business KPIs.
What Success Looks Like:
- Measurable increases in conversion rates from visit to quote application.
- Reduced bounce rates and higher onsite engagement across key landing pages.
- Growth in organic search rankings and high-intent organic traffic.
- A faster, more modern website built on a scalable, efficient component library.
- A "test-and-learn" culture where every site change is backed by data.
Requirements:
- Experience: 5+ years in digital marketing, web development, or website optimization.
- Technical Skills: Deep proficiency in front-end WordPress development (PHP, HTML, CSS, JavaScript).
- Commercial Mindset: Proven experience managing a high-traffic website with direct lead or revenue outcomes.
- Analytics Mastery: Expert-level knowledge of GA4 and GTM; hands-on experience with A/B testing platforms.
- Strategic Thinking: Strong understanding of lead-gen funnels, acquisition flows, and UX principles.
- Collaboration: Ability to work cross-functionally with Design, Product, and Engineering teams.
- Mindset: A proactive builder who is equally comfortable writing code and analyzing a spreadsheet.
