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Senior Human Resources Business Partner (Remote First)



People & HR
Toronto, ON, Canada
Posted on Wednesday, May 1, 2024
Zensurance is a scale-up InsurTech company that is re-imagining the commercial insurance market. At Zensurance, we want to empower small businesses across Canada to thrive by offering an honest, simplified, and modern approach to insurance. Our main recipe is a combination of modern technology and insurance industry expertise powered by our talented team members.
Being a technology-forward company, we utilize various tools and platforms to create fun, engaging and meaningful work experiences for our employees, as a remote-first company.
We are boldly going where no insurance broker has gone before!
Our HR team is growing, and we are hiring for a Senior Human Resources Business Partner (HRBP) to join our team! In this role you will utilize your expertise in HR to provide guidance, support in all things people and culture at Zensurance.
Reporting to the VP of People & Culture, the Senior HRBP will leverage their significant human resources knowledge to guide the human resources team and the business on all human resources matters. With a keen focus on the design, development and implementation of company-wide and/or department human resources programs, practices and processes to support the business and/or the human resources strategic objectives.
In this role you will be responsible for managing, coaching and developing HR best practices across the entire People Team and other business units. You will collaborate with managers and individual contributors throughout Zensurance to provide solutions and strategies to further Zensurance’s business results.


  • Support the human resources business team with its strategic objectives and ensure all tasks, targets, processes and procedures are completed.
  • Onboard, train, coach, develop team members in a broad range of human resources knowledge, policies, process, strategies and legal considerations associated with the entire employee life cycle.
  • Work closely with the VP of People & Culture in the development, design, implementation, maintenance and administration of human resources processes, policies, programs and projects.
  • Work as an HR Business Partner and actively build strong relations with employees and managers to provide coaching, feedback, advice, administration and consultation on low to high complex human resources matters and employment related issues.
  • Ensure that established policies and processes are followed by all employees and take initiative to develop solutions for improvement where gaps are identified either within a group or department to enhance employee experience and mitigate risk.
  • Develop, design and facilitate training materials/presentations to communicate to the business units and employees on human resources activities, processes, procedures and programs.
  • Create, analyze and interpret human resources analytics and metrics to support human resources and talent management strategies and communicate the data/results to internal and external stakeholders.
  • Work closely with the talent acquisition team to assist with all aspects of job openings.
  • Other duties as assigned.


  • 7+ years of Human Resources experience.
  • Project management experience or leading a team is an asset.
  • Subject matter expertise in employment law, ESA and Human Rights policies across multiple provinces.
  • Demonstrated experience in leading, designing, creating, auditing, implementing, communicating and maintaining internal human resources policies and processes.
  • Deep understanding in talent management, employee lifecycle, organizational culture, performance reviews, and disciplinary action.
  • Subject matter expertise on a variety of presentation methods.
  • Organizational and prioritization skills to adopt to projects and day to day tasks.
  • Subject matter expertise on a variety of presentation methods.
Perks we offer at Zensurance:
• Opportunity to work for Canada’s fastest-growing #insurtech scale-up
• Primarily remote work environment available to everyone
• Laptop, extra monitor and main accessories are provided
• Extra home office and supplies allowance to help with work-from-home set up
• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health
• Health/Personal Spending Accounts to subsidize your healthy habits and purchases
• Parental Leave Top Up
• Weekly Friday companywide huddles for casual catch-ups with other departments
• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events
• Be a part of something special. We are confident you won’t find any other insurance company like us :)
Who we are. What we're building.
Business is hard work, insurance doesn’t have to be!
At Zensurance we believe that teamwork makes the dream work.
We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.
Our secret sauce is all about our culture. Here at Zensurance our culture is built on four core values that we live and breathe daily. They are:
INTEGRITY: We do what's right.
INCLUDE: We are an open and safe space for all.
INVENT: We take an innovative approach to creating straightforward solutions for our customers.
DELIVER: We set ambitious goals and hold ourselves accountable for achieving them.
Zensurance celebrates diversity in its workforce structure and encourages applications from all backgrounds.
Zensurance is an inclusive employer that celebrates diversity in its workforce structure. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the recruiter if you require accommodation; to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.
We understand that looking for a new exciting opportunity can be time-consuming. We truly appreciate your time in going through the job posting and applying for a position with us.