Technical Documentation & Tutorial Creator (Contract - 3 months) (Remote)
WRK
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Remote
Posted 6+ months ago
About Us
Wrk is a technology company that provides business process automation solutions to streamline business operations and improve efficiency for our customers. At Wrk, we believe automation should be easier to reach for small and medium size businesses. Wrk makes automating almost any business processes possible via our automation platform that orchestrates various automation technologies such as AI, RPA and API. We are passionate about technology and developing strong products and services for the market.
The Role:
We're seeking a self-driven Technical Documentation & Tutorial Creator who can quickly master our no-code/low-code automation platform and independently create engaging, clear, and informative content. This includes producing technical documentation for pre-built automation tools, writing platform usage guides, and creating short tutorial videos. The role involves close collaboration with our product team and analysts to gather information and translate it into high-quality instructional material.
Your Responsibilities:
- Rapidly gain deep knowledge of our no-code/low-code automation platform and its pre-built tools.
- Create technical documentation that clearly explains the functionality, use cases, and setup of each tool.
- Write step-by-step platform usage guides and onboarding instructions for new users.
- Develop short, clear, and engaging tutorial videos to guide users through key workflows.
- Collaborate with product managers and analysts to gather technical and process information.
- Ensure consistency, technical accuracy, and usability across all content formats.
- Independently manage multiple content projects, ensuring timely delivery and quality standards.
Qualifications:
- 4+ years of experience creating technical documentation, user guides, and training materials for software or technology products.
- Ability to quickly learn complex systems, especially low-code or no-code platforms.
- Strong interviewing skills to extract key information from SMEs (product team, analysts).
- Experience developing concise and polished tutorial videos and multimedia content.
- Skilled at producing infographics, technical diagrams, and workflow visuals.
- Excellent writing, editing, and proofreading skills with a sharp attention to detail.
- Ability to present complex technical information in a clear, accessible, and structured way.
- Familiarity with technical concepts such as JSON schemas, UML, and BPMN is a plus.
- Degree or diploma in Technology, Technical Writing, Journalism, Instructional Design, or a related field is preferred.
Contract Duration:
- 3 months with potential extension based on performance and project needs.
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