Senior Manager, Production (Creative Operations)
Wealthsimple
Production & Creative Operations
- Lead end-to-end creative production across experiential projects, integrated campaigns, and product go-to-market initiatives, from brief through delivery
- Own project intake and brief-ins: clarify goals, audiences, deliverables, and requirements, ensuring briefs are accurate, actionable, and set teams up for success
- Own project workbacks, timelines, budgets, and scopes, maintaining clear visibility into risks, dependencies, and deliverables across all initiatives
- Establish and manage creative operations workflows, ensuring clear communication and alignment across internal teams (creative, marketing, product, localization, legal), and external partnership (agency partners, vendors, freelancers)
- Take a solutions-first approach to identifying risks, removing blockers, and adjusting plans as needed to keep work moving forward
- Act as a calm, trusted operator who weighs cost, timing, and trade-offs, and recommends the best path forward when priorities shift
- Serve as a thoughtful bridge between creative and marketing teams, enabling ambitious creative work while maintaining operational rigour and a consistent project drumbeat
Resource & Project Management
- Partner closely with Marketing Operations and Creative leadership to align resourcing with business priorities
- Forecast creative resource needs and manage capacity across internal teams and external support
- Apply sound judgement to weigh trade-offs, assess options, and recommend the best path forward when priorities shift
- Ensure the right talent is applied to the right work at the right time
Vendor & Partner Management
- Build and manage strong relationships with agencies, freelancers, and creative vendors
- Own scopes of work, contracts, and budget negotiations
- Ensure external partners deliver work that meets Wealthsimple’s quality bar, timelines, and budget expectations
What you will bring:
- Has strong experience leading creative production and operations across integrated marketing campaigns
- Brings a proven track record managing complex timelines, budgets, and cross-functional stakeholders
- Is highly organised and comfortable driving multiple workstreams in parallel
- Is resourceful, proactive, and confident navigating ambiguity
- Can evaluate cost, risk, and reward to make sound recommendations and decisions
- Is confident working with external vendors and negotiating scopes and contracts
- Understands creative workflows across brand, digital, experiential, and product marketing channels
- Is calm under pressure and consistently solutions-focused
- Is fluent in project management tools (e.g., Asana) and operational best practices
