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We are seeking a Bilingual Ad Sales Operations & Analytics Manager to take ownership of the full ad operations lifecycle for both WEBTOON and Wattpad. In this role, you will manage all day-to-day ad ops actions, from trafficking and QA to launch, pacing, and delivery. A core part of the position involves translating data into actionable insights by building dashboards and reports using tools like Power BI, Tableau, and Trello. This will be crucial for explaining variances and driving revenue growth for our Sales and Finance teams. You will also be responsible for bridging bilingual execution, requiring seamless collaboration across our teams in Korea, the US, and Canada, as well as with various internal departments, including product, finance, legal, and sales.

Your key responsibilities will encompass revenue assurance, where you will proactively detect and resolve issues to unblock delivery and manage make-goods, and analytics and reporting, which involves creating self-serve dashboards and weekly business readouts. You will also be vital in sales enablement, ensuring smooth continuity from bookings to delivery while maintaining IO hygiene and adhering to SLAs. Furthermore, you will drive process improvement by standardizing workflows with tools like Jira and Trello to increase efficiency. Finally, you will serve as the primary point of contact for ad servers, SDKs, and third-party partners to manage tags and measurement. Please note that this role focuses on direct sales ad operations and, while it collaborates on forecasting and reporting, it does not manage day-to-day programmatic buying.