Account Manager
Voices.com
Sales & Business Development
Remote
Posted on Apr 1, 2026
Description
Account Manager
Location: USA / London, UK (Remote)
Position Type: Full-Time
Vacancy Status: This posting is for a new vacancy.
About Us
Voices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voiceover, Voice AI, and ethically sourced voice data. For more than two decades, the biggest and most beloved brands have trusted Voices to find their voices and bring their projects to life.
Why join us? We’re on a mission to shape the future of voice, and we’re building a team that’s curious, collaborative, and passionate about making great ideas heard.
About the Role
We’re on a mission to shape the future of voice, and we’re building a team that’s curious, collaborative, and passionate about making great ideas heard. We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing and nurturing relationships with clients, ensuring their needs are met, and identifying opportunities to drive revenue growth and retention. This role requires excellent communication skills, strategic thinking, and a customer-centric approach.
Responsibilities
In this role, you’ll take ownership of the following key areas:
- Prospecting potential business deals by contacting potential partners; discovering and exploring opportunities.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers and prospects. Serve as their primary point of contact and exceed their expectations.
- Involvement in negotiating Statement of Work (SOW) with clients and facilitating project requests in a purpose-driven environment.
- Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Run complex sales cycles from initial contact to close.
- Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts.
- Have the ability to navigate complex organizational structures and identify executive sponsors and champions.
- Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities, and deliver repeatable and predictable bookings.
- Build customized proposals, pricing, and business cases tailored to enterprise clients’ needs.
- Maintain a robust, accurate pipeline in the CRM (e.g., Salesforce).
- Work closely with Professional Services to ensure smooth onboarding and long-term satisfaction.
What You Bring
We’re looking for someone who brings some or all of the following:
- Previous on-the-job experience in an individual contributor in a sales position with a proven track record of achieving targets.
- Proven track record of closing complex enterprise deals
- Ability to identify and build relationships with senior-level decision-makers
- Proven ability to listen, extrapolate information, and leverage resources to effectively provide solutions to customer needs
- Ability to effectively learn technical products, services, and solutions, and readily apply new knowledge required
- Excellent verbal and written communication skills
- Strong interpersonal and customer interface skills
- Strong contract negotiation and objection-handling abilities
- Salesforce CRM experience is considered an asset.
Perks & Benefits
In addition to competitive compensation, we offer a range of perks that support your growth, wellbeing, and day-to-day flexibility. Here’s what you can look forward to:
- Generous Vacation: Paid vacation days, pro-rated in your first year based on your start date
- Personal Time: Take care of what matters with paid personal days
- Comprehensive Health Coverage: Access to health and dental benefits.
- Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment
- Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance
- Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
- Community Impact: 8 hours of paid volunteer time annually.
- A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).
Remote Work Details
We believe in the power of flexibility. While this is a remote-friendly position, we value face-to-face connection:
Local Team (Ontario): You’ll join us at our London office (100 Dundas St) once a month on designated "All-Hands" days to connect with the full team.
Distributed Team: While you are always welcome at our Ontario hub, your attendance is optional. If we ever require your presence for a specific event, we’ve got you covered: travel and accommodations will be fully funded.
Market-Aligned Compensation: Competitive base salary plus a performance-driven commission structure tailored to your geographic region.
Additional Notes
- All interviewed candidates will receive notification within 45 days of final interviews.
- Our Use of AI in Recruitment: We use an AI tool in our applicant tracking system (Jobvite) to check how well a candidate’s experience aligns with the job requirements. This feature, called Talent Match, may label an application as a match or leave it unlabelled. It does not make decisions or reject candidates. Every application is reviewed by our People Operations team.
Our Commitment to Equity & Accessibility
Voices is an equal opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences.
If you require accommodation during the recruitment process, please let us know, and we will work with you to meet your needs.
Apply Online
If this sounds like a role where you’d thrive, we’d love to hear from you. Interested candidates are encouraged to send their cover letter and résumé by completing the online application. By doing so, your resume is guaranteed to be reviewed.
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