Description

Account Manager

• Prospecting potential business deals by contacting potential partners; discovering and exploring opportunities.
• Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers and prospects. Serve as their primary point of contact and exceed their expectations.
• Involvement in negotiating Statement of Work (SOW) with clients and facilitating project requests in a purpose-driven environment.
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Run complex sales cycles from initial contact to close.
• Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts.
• Have the ability to navigate complex organizational structures and identify executive sponsors and champions.
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities, and deliver repeatable and predictable bookings.
• Build customized proposals, pricing, and business cases tailored to enterprise clients’ needs.
• Maintain a robust, accurate pipeline in the CRM (e.g., Salesforce).
• Work closely with Professional Services to ensure smooth onboarding and long-term satisfaction.

• Previous on-the-job experience in an individual contributor in a sales position with a proven track record of achieving targets.
• Proven track record of closing complex enterprise deals
• Ability to identify and build relationships with senior-level decision-makers
• Proven ability to listen, extrapolate information, and leverage resources to effectively provide solutions to customer needs
• Ability to effectively learn technical products, services, and solutions, and readily apply new knowledge required
• Excellent verbal and written communication skills
• Strong interpersonal and customer interface skills
• Strong contract negotiation and objection-handling abilities
• Salesforce CRM experience is considered an asset.

• Generous Vacation: Paid vacation days, pro-rated in your first year based on your start date
• Personal Time: Take care of what matters with paid personal days
• Comprehensive Health Coverage: Access to health and dental benefits.
• Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment
• Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance
• Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
• Community Impact: 8 hours of paid volunteer time annually.
• A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).

• All interviewed candidates will receive notification within 45 days of final interviews.
• Our Use of AI in Recruitment: We use an AI tool in our applicant tracking system (Jobvite) to check how well a candidate’s experience aligns with the job requirements. This feature, called Talent Match, may label an application as a match or leave it unlabelled. It does not make decisions or reject candidates. Every application is reviewed by our People Operations team.