Field & Customer Marketing Coordinator
Voices.com
Marketing & Communications, Customer Service
Remote
USD 55k-75k / year
Posted on Feb 14, 2026
Description
Field & Customer Marketing Coordinator
Location: Ontario (Hybrid - See “Hybrid Work Details” section below for more information)
Position Type: Full-Time
Vacancy Status: This posting is for an existing vacancy.
About Us
Voices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voiceover, Voice AI, and ethically sourced voice data. For more than two decades, the biggest and most beloved brands have trusted Voices to find their voices and bring their projects to life.
Why join us? We’re on a mission to shape the future of voice, and we’re building a team that’s curious, collaborative, and passionate about making great ideas heard.
About the Role
The Field & Customer Marketing Coordinator supports the execution of high-impact events and marketing programs that drive customer engagement, brand awareness, and pipeline generation.
Our customers and talent are our competitive advantage. Events and proof points build the trust and advocacy that differentiate us. Your job is making sure the execution details don't break that trust—because a late invoice, missing swag, or disorganized timeline signals we don't actually value these relationships.
Reporting to the Team Lead, Field Marketing and Events, this role is a great entry point for someone eager to build hands-on experience across virtual and in-person events, cross-functional collaboration, and customer marketing. You’ll work alongside a passionate team, coordinating everything from logistics and content to follow-up campaigns — all while contributing to meaningful moments for our prospects and customers.
Responsibilities
In this role, you’ll support in the following key areas:
Field Marketing & Event Program Support
- Support the planning and execution of Voices events including webinars, virtual summits, executive dinners, customer experiences and industry conferences
- Coordinate logistics including venues, vendors, swag, shipping, run-of-show documents, and registration
- Help manage event guest lists, RSVPs, and event communications to attendees, pre and post event
- Assist in promotional campaigns across email, social, and paid channels working closely with the demand generation team to drive event registrations
- Assist in requesting necessary design assets for events, working closely with the creative team
- Work with content writers to support with what’s needed for events
- Assist in ensuring event and customer marketing copy is updated and relevant - event and campaign dependent
Customer Marketing Support
- Support the development and launch of Voices' first Customer Advisory Board (CAB), including outreach, coordination, and ongoing engagement
- Consolidate enterprise proof stories from customers including case studies, testimonials/quotes, and speaking opportunities
Project Coordination
- Support in maintaining event timelines, budgets, invoices, and vendor relationships
- Keep internal docs organized - briefs, decks, checklists, inventories, and retrospective reports
- Track swag, signage, and event materials so we’re always prepared for what’s next
Research & Insights
- Stay current on event trends and competitor activity to inform planning Assist in gathering and analyzing event performance metrics to guide future planning
What You Bring
We’re looking for someone who brings some or all of the following:
- 1–2 years of experience in marketing, events coordination, or a related field
- Familiarity with or eagerness to learn event and marketing platforms (experience with Goldcast, Salesforce, or similar tools is a plus)
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines simultaneously (experience with Salesforce, Asana, or Goldcast is also a plus)
- A collaborative, team-first mindset with a proactive approach to problem-solving
- Clear and professional written communication skills, with experience writing or editing marketing copy is considered an asset
- Comfort working cross-functionally with teams like sales and customer operations
- A creative and curious mindset — you’re excited about events, brand storytelling, and the voice industry
- Ability to remain calm and adaptable when things change quickly, especially during live events
Perks & Benefits
In addition to competitive compensation, we offer a range of perks that support your growth, wellbeing, and day-to-day flexibility. Here’s what you can look forward to:
- Generous Vacation: We offer 15 days of annual vacation (pro-rated for your first year), plus additional paid leave during our scheduled summer and winter holiday closures.
- Personal Time: Take care of what matters with 5 paid personal days and 3 unpaid personal days annually
- Comprehensive Health Coverage: Access to health and dental benefits after just 3 months of employment
- Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment
- Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance
- Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
- Community Impact: We empower you to give back with 8 hours of paid volunteer time annually, allowing you to support the causes and nonprofits that matter most to you.
- A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).
Hybrid Work Details: We are a hybrid workplace, allowing employees to work remotely from home. However, this position requires one in-office day per month on pre-set dates, during which all company employees are expected to attend. Our office is located at 100 Dundas Street, London, Ontario. Additionally, you may be asked to come into the office as needed with reasonable notice.
Compensation
Salary Range: $55,000 - $75,000
A typical hire for this role generally falls between the minimum and midpoint of the range based on skills, experience, qualifications and internal equity. Employees grow through the range based on performance and demonstrated competencies.
Additional Notes
- All interviewed candidates will receive notification within 45 days of final interviews.
- Our Use of AI in Recruitment: We use an AI tool in our applicant tracking system (Jobvite) to check how well a candidate’s experience aligns with the job requirements. This feature, called Talent Match, may label an application as a match or leave it unlabelled. It does not make decisions or reject candidates. Every application is reviewed by our People Operations team.
Our Commitment to Equity & Accessibility
Voices is an equal opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences.
If you require accommodation during the recruitment process, please let us know, and we will work with you to meet your needs.
Apply Online
If this sounds like a role where you’d thrive, we’d love to hear from you. Interested candidates are encouraged to send their cover letter and résumé by completing the online application. By doing so, your resume is guaranteed to be reviewed.
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