Field Service Engineer (Virtual, GB)
Remote
- Perform on-site test calibration services, installation, training, and repairs of our Lloyd/Chatillon Material Test machines in accordance with UKAS (A2LA) standards.
- Provide pre-sales application support, including technical consultations and demonstrations to customers.
- Deliver after-sales technical support, troubleshooting issues and ensuring optimal performance of installed systems.
- Ability to troubleshoot, test, repair and service technical equipment and software.
- Provide technical support both in person and via phone/computer.
- Train new personnel within the organization and distribution channels on software, applications and service.
- Technical degree or certification.
- Strong verbal, phone, and written communication skills.
- Proven Field Service experience.
- Proficient in the use of hand tools and electrical diagnostic tools.
- Strong analytical skills, problem solving, and trouble-shooting abilities.
- Able to work in a team environment.
- Excellent computer skills.
- Ability to travel (up to 90%).
- Familiarity with diagnostic tools, calibration software, and CRM systems.
- Additional certifications in calibration, instrumentation, or related areas.
- Ability to work flexible shifts and to adapt to changing work schedules.
