Job Title: Sales Director

The Director of Sales leads the commercial and inside sales activities for the Packaging segment, reporting the Business Segment Director, of the Engineered Interconnect & Packaging business unit. This role is responsible for driving profitable growth, developing a high performing sales organization, and strengthening customer relationships through technical credibility and operational excellence. The ideal candidate brings a strong engineering or technical background, deep experience in defense or aerospace manufacturing, and the ability to operate effectively from high-level commercial strategy down to hands-on support of inside sales activities.

This leader will play a key role in the development and execution of commercial strategies across pricing, forecasting, customer engagement, and cross functional alignment with Engineering, Operations, and Finance for global manufacturing operations.

Key Responsibilities:
Commercial Strategy & Business Leadership

• Develop and execute commercial strategies that support revenue growth, margin improvement, and long-term business goals.
• Execute the pricing strategy, ensuring alignment with financial objectives, cost structures, and market competitiveness.
• Contribute to financial planning, forecasting, sales budgeting, and business performance analysis.
• Engage with customers through technically oriented discussions, product capability presentations, and value-based sales strategies.
• Provide market, customer, and competitive insights to inform business unit decision-making.
• Lead, mentor, and develop the Inside Sales team to deliver exceptional service, accurate order processing, and effective communication with customers.
• Ensure timely, high-quality quotations and enforce disciplined adherence to pricing and approval guidelines.
• Oversee order management, backlog health, customer-driven production changes, and compliance with customer agreements.
• Implement strategies to increase quote-to-order conversion rates and strengthen customer retention.
• Drive continuous improvement of tools, workflows, and processes to enhance team efficiency and customer satisfaction.
• Partner effectively with Engineering, Operations, Finance, and Quality.
• Support new product development efforts by aligning customer requirements with engineering capabilities.
• Partner with Operations to ensure feasibility and alignment of customer schedules, technical requirements, and delivery expectations.
• Lead resolution of escalated customer issues including RMAs, complaints, and contractual queries.

Requirements for Consideration:

• Bachelor’s degree in Engineering preferred(Mechanical, Electrical, Manufacturing, or related).
• Master’s degree or MBA preferred.
• 7-10+ years of progressive commercial or technical leadership within defense, aerospace, or industrial manufacturing.
• Strong technical aptitude with the ability to understand engineered products, specifications, and manufacturing processes.
• Demonstrated success leading an inside sale, applications engineering, or technical sales team.
• Strong financial and analytical skills related to pricing, cost modeling, and margin management.
• Proven ability to communicate effectively with technical and non-technical stakeholders.
• High personal organization, resilience, and ability to thrive in a fast-paced environment with shifting priorities.
• Experience with CRM systems, ERP systems, and Microsoft Office tools.
• Ability to work effectively across all functional groups and influence without authority.