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Field Service Engineer/Technician

Virtek Vision International

Virtek Vision International

Baltimore, MD, USA
Posted on Friday, June 7, 2024
The Company: Virtek Vision International Inc. is a leading provider of precision laser-based templating and inspection solutions. We serve customers worldwide in the aerospace, prefabricated construction, transportation and manufacturing industries. Our solutions enable customers to produce their products better, faster and at a lower cost. We develop, manufacture, sell, install and provide technical support for our products. Virtek Vision USA Inc. provide sales, installation and technical support for our customers located in the U.S.A.

The Role: Our Applications Engineers are technically driven and industry experts that our customers trust to help them design and optimize their production processes. This role is primarily pre-sales, assisting the sales team win deals by building strong relationships with our customers by presenting meaningful technical information in a clear, concise, and easy to understand manner. In this role you will become an expert in Virtek’s Laser Projection, Inspection, and Ai and Machine Vision Technologies.

Travel requirement of up to 50% within North America, some international travel may be required. When not travelling this position will be a remote/home based position.

  • Work with the leading manufactures in Aerospace, Pre-Fabricated Construction, Metal Fabrication, Wind Energy, and other industries to identify and qualify applications for Laser Projection and Machine Vision Inspection
  • Create 3D CAD layouts and technical proposals that show how Virtek’s solutions are best applied in customer’s work cells
  • Provide demonstrations of our products and present Virtek’s value propositions at tradeshows and during customer site visits
  • Be aware of competitive technologies and how to position products and services against them
  • Work with our Innovation Lab, R&D, and Product Management teams to provide customer driven feedback that will influence the product roadmap
  • Support Marketing with the creation of product videos, data sheets, and other collateral
  • Support the Alpha and Beta testing cycles of new product developments, focused on the application requirements and customer experience
  • Other duties as assigned
  • University Degree in Engineering Mechanical, Aerospace, Electrical, Computer, or equivalent
  • Strong technical aptitude across electrical, mechanical, and manufacturing disciplines
  • Extensive experience with 3D CAD programs, such as SolidWorks
  • Software programing and scripting experience
  • Previous Machine Vision or Laser Projection Experience is an asset
  • Excellent interpersonal, verbal / written communication, and presentation skills
  • Ability to work independently and manage multiple priorities
  • Ability to lift approx. 50 pounds
We are an Equal Opportunity Employer.