Vidyard is the leading provider of AI-powered video messaging and engagement solutions for modern revenue teams. Trusted by 100,000+ companies, Vidyard helps go-to-market teams connect with buyers more personally and effectively at scale - accelerating deal cycles, increasing close rates, and humanizing digital communication. With AI video tools, real-time analytics, and automated workflows, Vidyard is redefining how companies grow revenue through video.

About the Role

Vidyard is looking for a Senior Software Developer to play a key role on our Developer Experience team. In this role, you will work closely with a team of experienced developers and a Product Manager, reporting to the Director of Platforms & Infrastructure. Your focus will be on building tools and platforms that simplify and enhance the day-to-day experience of our developers.

This is a remote-first role open to candidates located in Canada.

About the Team

Our Developer Experience team is where innovation meets expertise in two dynamic pillars:

Infrastructure Pillar: This area is dedicated to crafting the foundational infrastructure for microservices that propel our business forward. They are at the forefront of defining and realizing a vision for best-in-class scalability and availability. Ensuring our services thrive in Kubernetes clusters, with a keen focus on observability (Metrics, Logging, Distributed Tracing).

DevEx Pillar: Focuses in empowering and unblocking product teams with state-of-the-art developer tooling. Think cloud development environments, cutting-edge CI/CD tooling (build, test, deploy), crafting golden paths, streamlining onboarding processes, and leading the way in incident management. It's all about creating a smooth, efficient developer journey.

What You’ll Work On

• Development & Optimization of Core Infrastructure: Help design, build, and evolve the core infrastructure that supports our microservices architecture.
• Managing Kubernetes Cluster(s): Oversee our Kubernetes environments, focusing on their efficiency, security, and ongoing updates.
• Implementing Observability Tools: Embed and refine tools for metrics, logging, and distributed tracing, making our systems more transparent and proactive in issue resolution.
• Building AI Tooling for Developers: You will design and implement AI-powered tooling and workflows that improve developer productivity and code quality while establishing clear guardrails for responsible, secure, and maintainable usage.
• Code Contribution and Review: Actively contribute to project codebases and expand your impact through code reviews and repository maintenance.
• Enhancing our CI/CD Pipeline: Elevate our CI/CD processes for swifter and more frequent builds and deployments, while maintaining simplicity and optimization.
• Infrastructure Monitoring: Utilize SLOs and dashboards to monitor infrastructure performance, supporting developers with new tech and system insights.
• Adhering to Industry Standards: Apply both industry and our internal standards to maintain optimal system operations through established procedures.
• Security-Focused System Design: Champion secure-by-default systems with a strong technical design and a proactive security approach.

What We’re Looking For

• Infrastructure Expert: Dive deep into containerization, Kubernetes, and cloud services. If these are your passions, we're looking for you.
• Developer Experience Advocate: You're all about crafting tools that resonate with engineers. Your focus? Simplicity, supportability, ease-of-use. Plus, you're a pro at gathering feedback and enhancing the developer experience.
• AI Enabled: You will masterfully apply AI tooling to ship features and improvements quickly, setting a strong example for others.Pragmatic Visionary: You're not just chasing cool tech. You understand what drives business impact and make smart, balanced choices. You're flexible with tech and languages, and ready to pick up new skills as needed.
• Decisive in Ambiguity: You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Communication Champion: You excel in making things clear, understanding risks, and discussing trade-offs.
• Collaboration Across Teams: Work closely with product teams to build a robust infrastructure that aligns with business needs and developer requirements.
• Quality Leader: You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental: You have a metrics-driven approach and love to experiment.
• Mentor & Guide: Sharing knowledge and mentoring team members is second nature to you.

Our Tech Stack

• Container Orchestration platforms such as AWS ECS and Kubernetes (AWS EKS)
• Experience with the Kubernetes echo system tooling
• Infrastructure as Code tooling - e.g. Terraform
• Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD pipelines and tools like ArgoCD or GitHub Actions.
• Observability tools including Prometheus, Grafana, Datadog and Rollbar
• Some experience of modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Distributed computing concerns such as message queues and pub/sub
• Understanding of Graphql and RESTful APIs

Our Commitment to Fair & Transparent Hiring

We believe the hiring process should be clear, respectful, and equitable for every candidate.

The salary range for this role is: $103k - $147k - $191k CAD. The salary range is designed to capture the full journey from developing skills to excelling in the role. Most new hires join close to the midpoint, which aligns with being fully capable in the position.

• Compensation: At Vidyard, we’re committed to fair and transparent pay that reflects both where you are today and where you can grow. Our compensation is guided by market data and structured salary bands that consider skills, experience, performance, and internal equity to ensure fairness and competitiveness across all roles.
• AI in Hiring: AI-enabled tools are used to assist in reviewing applications and documenting evaluations. These tools help us work smarter, but all final hiring decisions are made by people who take the time to consider your unique strengths and experience. This is the same reason why we ask that you refrain from using AI Interview assistants during your interview process.

Accessibility for All: We’re committed to creating an accessible recruitment process. If you require accommodation at any stage, reach out to our recruitment team at recruitment@vidyard.com.

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and continuously explore new ways to improve and grow—both personally and professionally—including how you leverage AI and emerging technologies in your work.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.
• Use AI Thoughtfully: You’re curious and proactive about adopting AI tools to work smarter, increase impact, and scale results—while understanding the importance of human judgment, ethics, and continuous learning.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeed - both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy remote-first flexibility, unlimited vacation, and the option to work abroad for up to 90 days each year.
• Competitive Benefits: Start day one with comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period).
• Wellness & Mental Health: Flexible spending accounts and $1,500 annually for mental health support through Inkblot.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Growth & Development: $1,500 annual allowance, mentorship, and regular review cycles to support your professional development.
• Purpose & Impact: Paid volunteer hours and Employee Resource Groups to champion inclusion and community.
• Your Workspace, Your Choice: Remote-first with the option to collaborate in our office space in Kitchener, Ontario.

Come join a team where your best life meets your best work!