Customer Services is an integral part of Nasdaq’s growth and success. This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team and Role Overview:

The Customer Delivery team is scaling rapidly due to increased client wins and demands. We are seeking a Technical Consultant with relevant work experience in the capital markets or at a financial software company. You will be part of a team of consultant which will be designing, implementing, and supporting the solution to the Client. You will act as a key player in the successful delivery of client’s solutions.

Typical Technical Analyst Day:

Follow up on pending items (Jira).
Meetings with clients (Requirements, support, demonstration, training).
Design/Implementation of the solution: Configuration and customization.(Custom Code, Messaging, and reporting templates).
People development: eLearning, documentation, presentations, certification.
Defining and improvement of best practices.

Responsibilities:

The technical consultant will then typically follow up with the users to test the implementation, achieve signoff, and continue to move the system toward go-live.
In-depth, hands-on involvement directly with customers implementing our system.
Act as a point of contact between Customer Delivery and Research & Development and Calypso Cloud Team.
Work directly with the customer project team implementing the system and assist them in implementing their users’ requirements.
Assist developers in understanding the API required to extend the system, add data to the system, and build interfaces between our and external systems.
Train users and customer developers on the basic use of the system, particularly with the technical setup.
System installation, including Java JRE download and installation, relational database installation, data model installation and upgrade scripts, setup, and configuration of the event-driven framework, configuration of real-time market data feed, etc.
Work hands-on with the system, configuring it and testing that it meets the customer’s technical requirements.
Work with the business analysts, core development, or customer development to code prototypes of enhancements to ensure they will meet business requirements.

What we value:

Some relevant experience working in systems or technical analysis using Java and SQL, preferably in the capital markets industry.
Experience with softwares as REST API, RMI, J2EE, Spring Boot, Docker, and containers are considered a plus.
Being autonomous, proactive, and be able to self-train yourself with our eLearning platform.
Good level of self-management, time management and follow up on daily tasks.
Excellent object-oriented analysis, design & development skills.
Knowledge of relational databases and SQL including working experience with PostgreSQL and/or Oracle.
Experience designing/building front-to-back capital markets trading systems will be especially valuable.
Expose yourself through your work to become a point of reference within the Customer Delivery Organization.
Good interpersonal skills. The person in this role will spend significant amounts of time working hands-on educating and training customers, and patience will be key to success.
Business-level English is required.
Willingness and ability to travel frequently (if needed).

What do we offer you?

Monthly base salary 4000-4300 EUR gross. Final offer will be based on your experience and skills
Annual monetary bonus
An opportunity to become a Nasdaq shareholder
Employee Stock Purchase Program Nasdaq stocks with a discount
III pillar pension plan with additional contribution from Nasdaq
Flexible health insurance program
Flexible working schedule and hybrid way of work
Additional paid leave days after 2 years of working at Nasdaq
Flex day program (up to 6 paid days off a year)
Internal mentorship program – get a mentor or become one
Wide selection of online learning resources, e.g., Udemy

Why Apply:

Nasdaq’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Nasdaq’s employees outstanding. At Nasdaq, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you dedicated, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.

This is a full-time position located in Vilnius (hybrid work model). As the process is ongoing, please submit your application in English as soon as possible.

A valid work permit for the EU is required. Individuals applying for or occupying this position must have no previous unspent convictions for criminal offences under the Criminal Code of the Republic of Lithuania, with the exception of offences solely related to minor road traffic violations.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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