Work In Tech

Revenue Operations Administrator

Chennai, India

About the Job:

The mission of the Revenue Operations Administrator is to empower the sales and marketing teams by optimizing operational efficiency and alleviating administrative burdens. You play a critical role in ensuring data accuracy, process improvement, and timely lead management, enabling the revenue-generating teams to focus on their core activities. You're responsible for managing data enrichment processes, supporting lead generation efforts, and streamlining CRM system operations.

Your Impact:
Lead Enrichment & Data Management:

• Manually enrich and validate lead data from various sources (Prospector, LinkedIn, Rocket Reach, Apollo.io), ensuring completeness, accuracy, and relevance.
• Manage large datasets in Google Sheets and CRM systems, maintaining up-to-date records of company and contact information.
• Utilize automation tools (e.g., Postman) to streamline data import processes, and explore new technologies to further enhance lead enrichment and data accuracy.
• Collaborate with Sales and Marketing teams to ensure data is readily available and accurate for outreach and reporting efforts.

Sales & Marketing Support:

• Coordinate with marketing to upload and enrich leads generated from webinars, paid ads, and other campaigns into the CRM system.
• Assist in designing efficient workflows and automating manual processes to improve the speed and accuracy of lead assignment.
• Support inbound and outbound marketing efforts by providing clean and actionable data, enhancing the effectiveness of campaigns.
• Work cross-functionally with internal teams to address injected tasks, ensuring information is available and actionable in a timely manner.

CRM & Operational Efficiency:

• Manage the integrity of CRM data, regularly performing quality checks to ensure accuracy across all records.
• Generate reports to provide insights into sales operations, pipeline performance, and lead attribution.
• Identify bottlenecks in the revenue process and recommend operational improvements.
• Collaborate with team members to implement quality assurance measures and ensure data hygiene.

What you bring to the table:

• Strong proficiency in managing CRM systems (e.g., Salesforce, HubSpot) and large datasets using platforms like Google Sheets. Experience with lead enrichment tools such as Apollo.io, LinkedIn, and Rocket Reach.

• Experience using automation tools (e.g., Zapier, Postman) to streamline manual processes and enhance data flow.
• Ability to collaborate effectively with Sales and Marketing teams to provide data and operational support that improves outreach and campaign success.
• Exceptional accuracy in handling data and maintaining records, ensuring the integrity of sales and marketing efforts.
• Capability to analyze processes, identify inefficiencies, and implement solutions that improve operational performance.
• Strong written and verbal communication skills to collaborate across departments and provide timely updates on operational support and data availability.
• 1-2 years of experience in sales operations, marketing operations, or a similar role within a SaaS or technology environment is preferred.
  

About Vendasta:

So what do we actually do? Vendasta is a SaaS company composed of a company of global brands, including MatchCraft, Yesware, and Broadly, that builds and sells software and services to help small businesses operate more efficiently as a team, meet more client needs, and provide incredible client experiences. We have offices in Saskatoon, Saskatchewan, Canada, Boston and Boca Raton, Florida, United States and Chennai, India.

Perks:

• Benefits: health insurance
• Paid time off
• Training & Career Development: Professional development plans, leadership workshops, mentorship programs, and more!
• Free Snacks, hot beverages, and catered lunches on Fridays
• Culture - comprised of our core values: Drive, Innovation, Respect, and Agility
• Night Shift Premium
• Stock options
• Provident Fund