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*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. #LI-Remote

Vena Solutions is looking for a Services Solutions Manager to partner with the sales team to lead the selling of Vena services to customers. As a Services Solution Manager, you will act as an advisor ensuring the customers’ planning priorities and objectives are satisfied with a focus on the customer successful adoption of the Vena product. Leveraging your deep understanding of FP&A, you will build customer trust and guide the customer through implementation best practices and methodology. This role will report into the Manager, Solutions Services.

What you will do:

• Be the “Big Picture” advisor who can quickly understand prospective and existing customer business needs and articulate how the Vena Professional Services team can deliver Customer Success through project delivery
• Partner and strategize closely with a team of sales and account managers to achieve revenue and margin targets, taking a solution-oriented approach to customer needs and priorities
• Gather information and requirements with a consultative approach that uncover prospects business needs and builds customer trust
• Prepare estimates, contracts and implementation plans to deliver on prospect requirements and negotiate to arrive at competitive offerings to achieve Vena’s business goals
• Collaborate cross functionally with Product, Professional Services, Sales, and Customer Success to document, enable, and educate sales and account managers on Professional Services solutions and available packages
• Represent the Professional Services team by diligently assessing risk, estimating consultant work effort, and remaining assertive while representing Services interests
• Contribute to the refinement of estimating models, sales collateral that communicate Vena Professional Services offerings and approaches
• Deliver presentations to prospects on Vena methodology, project proposals, roadmaps and visioning sessions
• Drive new methodology enhancements that improve the customer experience and efficiency in the sales cycle
• Travel (as required) to client sites

Does this sound like you?

• Post-secondary education in Accounting, Business/Finance discipline and/r equivalent experience
• 7+ years of relevant work experience in Finance/Accounting and/or software implementation and sales-related experience
• 3+ years implementation/professional services experience with Corporate Performance Management (CPM) vendor and/or implementation partner
• Ability to gather, understand and communicate prospect requirements in a consultative approach to define scope and deliverables while gaining customer trust
• Excellent presentation skills with the ability to quickly build credibility with senior management and C-suite Finance stakeholders in sales cycles
• Excellent written communication skills demonstrating accuracy and aesthetic style around SOW’s or other documents you prepare as part of sales proposals
• Excellent verbal communication skills with the ability to influence, negotiate, management conflict, and vary level of detail according to audience
• Able to self-manage and work hard while prioritizing demands
• Strong Microsoft Excel skills
• Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies