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Project Manager

Vena Solutions

Vena Solutions

Toronto, ON, Canada
Posted on Thursday, May 11, 2023

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. #LI-Remote

About the role:

The Project Manager is a pivotal role in Professional Services (PS) that leads a portfolio of customer-facing projects, working closely with other team members inside and outside the PS department to deliver projects within project constraints (Scope, Schedule, Quality and Budget).

A successful Project Manager must have exceptional organizational skills, ability to influence stakeholders, time management and prioritization, superb written and verbal communication, ability to proactively manage risks and issues and a team-oriented spirit. You have drive, a relentless focus on client satisfaction and an ability to build customer relationships within projects that typically take 3-5 months.

What you will do:

  • Lead approximately 10-12 customer-facing projects simultaneously, with a keen focus on client satisfaction, project budget and time to value.
  • Accountable for proactively managing project timeline, scope and budget
  • Develop detailed project plans and weekly project status reports, ensuring risks and issues are communicated to internal and external stakeholders
  • Facilitate meetings with internal project teams and customers to drive project progress, overcome challenges and guide/influence customers in the right direction
  • Identify, communicate, and mitigate project risks, escalating major issues to internal and client management
  • Facilitate resolution of key issues impacting the successful delivery of the project
  • Collaborate on effort estimates and write project change requests as required
  • Coordinate and coach Consultant resources on your projects to ensure tasks are delivered on time and with high quality.
  • Maintain project data in the Professional Services Administration tool

Does this sound like you?:

  • 3+ years experience as a customer-facing project manager working on software implementation projects
  • Experience developing and managing a detailed project plan, holding internal and external parties accountable to due dates
  • Very organized, strong time management skills and the ability to manage competing priorities across multiple simultaneous projects
  • Demonstrated ability to continuously drive projects forward, overcoming challenges and rallying the team members using your positive attitude and proactive communication
  • Team-oriented, with a willingness to roll up your sleeves with Implementation Consultants to dissect a problem, synthesize options and deliver a recommendation to clients
  • Experience with project planning software e.g. Mavenlink, Asana, MS Project, SmartSheet

Not checking every box?
Sounds like the job for you, but you don’t think you have what it takes on paper? Reach out to us anyway! We’re aware that members of marginalized groups typically apply only when they check every box. Vena is an inclusive workplace that considers all applicants. We value diversity—in professional backgrounds and in experiences—and are committed to providing equal opportunity and a sense of belonging for all employees and applicants. Let’s discover together whether you could be a great fit at Vena.

Why choose Vena?

    • Total Rewards: Grow with Vena and celebrate its success with our Employee Stock Option Program (ESOP). We look ahead and invest in your future with our Retirement Savings Matching Program. We also provide comprehensive health benefits through our employer group plan effective from day one.
    • Unique Culture: Join us in our ongoing commitment to build a diverse and inclusive workplace. Every voice, action and idea matters at Vena.
    • Career Growth: We invest in your job training, professional development and continuing education and offer an Education Subsidy. Pursue your interests and chart your growth towards a new position on your current team or a new one. Vena had 240+ employee promotions and internal moves to new roles in 2022!
    • Executive Leadership: Be inspired by our executive leadership as they lead and motivate our team.
    • Read what employees say about working at Vena!

Please note: All interviews will be conducted using Zoom. We believe everyone should get to work from a location that suits their job and lifestyle the best, whether that is at home, in office, or a hybrid.