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Applied AI Engineer



Software Engineering, Data Science
San Francisco, CA, USA
Posted on Thursday, May 23, 2024
Why Valence
Valence is a Series A (Insight Partners) B2B SaaS, and we've built the first-to-market generative AI leadership coach for large enterprises. Valence is changing how learning and development happens at the world's biggest companies; our mission is to help the world work better together.
We've been featured in the Harvard Business Review and are working with world-class companies like Coca-Cola, Nestlé, General Mills, ServiceNow, AstraZeneca, Experian, Bristol Myers Squibb, and more.
The Role
This is a founding Applied AI Engineer role for our AI coaching product designed for Fortune 500 enterprises. You will rapidly develop our AI coaching product through designing, experimenting and implementing LLM approaches. This role will support broader coding where required. You will report directly to the Technical Lead and work closely with the CEO, who drives the product vision.

What You'll Do

  • Develop, design and implement calls to LLMs in service of product goals.
  • Continuous optimization of LLM calls for performance, scalability, and accuracy.
  • Work with the product team to understand and prioritize evolving requirements.
  • Experiment at a high velocity, conducting statistical analysis, to optimize for product improvements
  • Write, review and deploy code across back, front end as needed.
  • Research and innovation on LLM/NLP approaches, including experimentation with new techniques, models and advancements as they emerge.
  • Documentation of models, prompts, and processes to increase replicability and quality improvement.
  • Support other coding and feature development where required.
  • In The First Week, Expect To:
  • Ship a product enhancement or idea
  • Get up to speed on the product and the team.
  • Meet with the broader team and understand their roles and responsibilities.
  • Understand the technical architecture and roadmap.
  • In The First Month, Expect To:
  • Support 1-2 major product features or technical enhancements.
  • Review the current engineering work and provide inputs on areas for improvement or prioritization.
  • Structure and shift the prompts
  • In The First Three Months, Expect To:
  • Strategize on and scope multiple large technical projects.
  • Drive improvements to our codebase and process to quickly build secure, maintainable software.
  • Ensure that all code is of high quality and is easily maintainable.
  • In The First 6-12 Months, Expect To:
  • Continue shipping work on major product initiatives.
  • Support the broader technical team and ensure that all work is executed efficiently and effectively
  • Become a critical member of the team that is the internal expert in NLP/LLM
  • Take on additional responsibility as a senior member of Valence’s team.
  • Take the product to scale with dozens of Fortune 1000 companies and thousands of users.

What We're Looking For

  • 4+ years of professional experience as a software engineer, data scientist or other related role.
  • Experience with LLM model deployment and maintenance, ideally in a prod environment
  • Strong skills in NLP and deep learning approaches.
  • Experience working with Python and Django
  • Experience structuring and running data backed experiments.
  • Strong written and verbal communication skills.
  • Experience working with AWS infrastructure (Elastic Container Service, Terraform, Relational Data Store, etc.)
  • Exposure to early-stage startups, preferably B2B Saas.

What You'll Get

  • Ownership of projects and strategic priorities regardless of seniority in our learning-focused environment.
  • Strong ties to the executive team, a culture of transparency and engagement with strategic decisions.
  • Options from day one, which means you will be on the ownership track right away.
  • Competitive salary and equity packages.
  • Comprehensive health coverage (medical, dental, and vision) from day 1.
  • Provision of anything you need to be successful - learning tools, hardware, office equipment, software.
  • 401k optionality for US based employees
  • Generous PTO, company-wide R&R shutdowns and paid leave for parents.
  • A WFH stipend, phone stipend and support to work in a We Work or other space as preferred.
Location and Work Environment
This is a primarily remote, work-from-home role in PT or ET. Candidates must be comfortable balancing colleagues in global timezones, as needed. Candidates must have valid ID/passport and must not have any restrictions on their travel abilities due to work authorization or permits in the US.
Diversity and Inclusion
We are committed to fostering a diverse and inclusive environment where our team members, vendors, contractors and beyond feel valued and supported. We know that our commitment to inclusion and belonging enables us to do our best work overall. We strongly encourage applications from candidates of all backgrounds regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process. We know applying for a job can be intimidating, please don’t hesitate to reach out - Allison Langille, Head of People