THE OPPORTUNITY:

We are seeking a proactive, highly reliable, and trustworthy Operations & Compliance Manager to join Unyte Health. This is a role of exceptionally high responsibility and trust, serving as a critical guardian of our operational integrity, security, and regulatory standing. The individual in this position will be responsible for executing key operational strategies and maintaining our compliance programs, ensuring every process is robust and trustworthy.

For a driven individual who demonstrates consistent reliability and excellence, this role offers a clear path and the continuous opportunity to assume increasingly important responsibilities and strategic leadership tasks as Unyte scales. This is where execution meets high-impact career growth!

WHAT YOU WILL DO:

⚙️ Operations & Enablement

• Educate and support team members with practical operations skills, efficiency awareness, and operational AI skills.
• Assist in the governance and operations of Unyte’s 3rd party SaaS and cloud platforms and tools, including vendor management.
• Maintain and update various employee processes such as onboarding and offboarding.
• Participate in the selection of, and ensure optimum usage of, all internal work-related tools.
• Contribute to Unyte’s “How We Work” program, coordinating efforts to determine the most effective ways to work together.
• Assist in operations monitoring of all Unyte platforms and assist with provisioning of IT equipment, where necessary.

🛡️ Compliance & Safety

• Ensure compliance with Unyte’s product safety requirements with appropriate processes and procedures.
• Under the guidance of the Chief Security Officer (CSO) and Chief Privacy Officer (CPO), execute and maintain compliance with current and future security/privacy frameworks such as HIPAA, GDPR, PIPEDA, SOC2, etc.
• Support the oversight and execution of our data governance program.
• Coordinate with leadership to ensure continuous alignment with any required regulatory standards.
• Document compliance requirements, establish reporting cadences, and maintain ongoing compliance activities.
• Continuously evaluate and improve processes to identify potential risks and implement preventative measures.

🔒 Security & Risk Management

• Maintain and oversee compliance of Unyte’s Security and Privacy programs.
• Evangelize and educate security awareness across the organization.

🤖 Process Improvement, Automation and AI

• Work cross-functionally, applying Lean Six Sigma or similar continuous improvement frameworks to identify opportunities for AI application, automation and optimization.
• With leadership guidance, develop an AI operations strategy into actionable, phased implementation plans with clear metrics.
• Identify, prioritize, and implement high-leverage use cases for AI application across all functions.

YOU ARE A GREAT CANDIDATE IF YOU HAVE:

• The desire to work for an organization committed to making a positive impact in people's lives.
• A history of enjoying working outside your comfort zone and challenging yourself to tackle new problems in an uncertain, fast-changing environment.
• An enthusiasm for learning and trying out new software/technologies.
• A passion for health and wellness and for making a difference in the world.

Experience & Education

• A minimum of 3-5 years of progressive experience in Operations Management, Compliance, Program Coordination, or a GRC (Governance, Risk, and Compliance) role, ideally within a technology or software product company.
• Demonstrated experience executing and maintaining controls related to complex compliance frameworks (e.g., SOC 2, HIPAA, GDPR).
• A Bachelor's degree in Business Administration, Information Systems, or a related field.

Specialized Knowledge & Skills

• A strong interest and desire to implement AI capabilities in your field.
• Personable and excellent verbal and written communication skills.
• A practical understanding and basic working knowledge of data privacy and security frameworks, including GDPR, HIPAA, and SOC 2.
• Experience in, or exposure to, applying process improvement methodologies (e.g., Lean or Six Sigma concepts).
• A strong ability to collaborate and coordinate effectively across multiple technical and non-technical departments.
• Excellent project management skills and the ability to execute cross-functional initiatives.

Nice to Haves

• Certifications such as CISA, CIPP/E, CIPP/US, or PMP.
• Experience in developing strategic plans or frameworks related to the secure adoption of emerging technologies, such as AI.
• Experience with applying AI to solve operational processes and problems.

WHAT’S IN IT FOR YOU:

• Competitive compensation package
• Premium benefits package
• The opportunity to make important technology and product decisions
• Real work/life balance including “summer hours”
• Passionate, collaborative, supportive co-workers and company culture
• Flexible fully remote “work from anywhere” environment with flexible vacation
• Optional group meditation sessions
• Desire to laugh, have fun, and celebrate others
• You’ll never get bored in our people-first, fast-paced, constantly evolving and challenging environment.
• A fun, caring, safe, inclusive, diverse and mindful workplace is our commitment to our employees.

Don't meet every requirement? That’s ok. At Unyte, we are more interested in who you are as a person, than whether your past experiences align perfectly to the job description. What interests us is your excitement for the role and desire to make a positive impact, while bringing your authentic self to the workplace.

We also believe in living our values so they should align with yours. At Unyte we:

• Ask how can I help
• Do what matters
• Move forward, learn by doing
• Are aware, open-minded and responsible

ABOUT UNYTE HEALTH:

Unyte Health is a neurotech company that helps transform the lives of children and adults everyday by empowering mental health and neurodevelopmental professionals, such as psychologists, counselors, social workers and occupational therapists, to guide their clients to feel better, think better, and connect better through improved nervous system regulation.

This is achieved through our suite of powerful SaaS-based digital therapeutic tools, such as the Safe and Sound Protocol (SSP), Integrated Listening System (ILS), and Rest and Restore Protocol (RRP). Healthcare professionals use these noninvasive sound therapies to support clients with conditions such as trauma, anxiety, autism, ADHD, and chronic pain to live more aware, regulated, and resilient lives.