People Operations Associate
Ulula
Company Description
Work smart, have fun and make an impact!
Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
Learn more about our team and culture on EcoVadis careers page.
Job Description
Support the HR Mauritius department in various administrative payroll tasks and day-to-day activities in accordance with the HR Service Centre standards and SLAs.
Core Responsibilities
Understand the HR Information System (HRIS), namely how to navigate to employee profiles, record changes and verify/extract data for payroll.
Assist with the preparation of monthly payroll files (in Excel format) within agreed timelines to ensure exactness and promptness of payroll data.
Manage employee benefits records, including any paperwork, and enrol changes in the monthly payroll file. Escalate any complex benefits issues to the People Operations Manager.
Ensure the exactness of data entered into any HR system at all times, including compensation information, and report any anomaly to the People Operations Manager accordingly.
Carry out periodic audits of payroll/benefits data, and recommend additional controls if applicable.
Remain up-to-date with regards to any legal change impacting employees’ remuneration/taxation, or internal changes relating to benefits.
Handle L1 queries from employees with regard to payroll and benefits, and escalate L2 issues to the People Operations Manager.
Uphold, at all times, confidentiality and integrity with regard to employee information.
Additional Responsibilities (after completing Core Responsibilities)
Processing Global administrative tasks as well as assigned JIRA tickets while meeting/exceeding all Service-Level-Agreements (in terms of quality and turnaround time) and emphasizing good customer-relationship-management.
Liaising with internal stakeholders/new starters by email, slack or phone call for any complementary information.
Support and coordinate the administrative part of the onboarding process for new starters, including but not limited to enrolling benefits, updating newcomer files for payroll, etc.
Escalate issues to the People Operations Manager if unable to reach a resolution autonomously.
Contribute to the definition/improvement of standard operating procedures and nurturing a knowledge-sharing environment with the aim of achieving service excellence.
Ensure full compliance with internal policies, procedures (Confidentiality, GDPR, ISMS, etc.) and local regulations.
Any other tasks assigned by the People Operations Manager
Qualifications
HSC Holder
At minimum 2 years of experience in HR administration and/or operations, with a strong emphasis on administrative payroll tasks using Excel.
Ability to work under pressure, on multiple tasks, and within strict deadlines.
Strong proficiency in Excel
Strong verbal and written communication skills
Strong organizational skills, attention to detail and follow through
Excellent interpersonal skills both in person and over the phone
Demonstrated ability to deliver on customer satisfaction
Ability to uphold confidentiality at all times
Autonomous, methodological and solution-oriented
Fluency in English (both written and verbal); French is a plus.
Additional Information
Location: Ebene, Mauritius
Starting date: ASAP
Position: Permanent contract (After successful 6 months Internship)
Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.
What we offer:
Support with all the necessary office and IT equipment
Flexible working hours
Wellness allowance for mental and physical wellbeing
Access to professional mental health support
Referral bonus policy
Learning and development
Sustainability events and community involvement
Peer recognition program
Employee-led resource groups
Travel/Vacation Grant allowance
Transportation and Parking Allowance
Annual performance bonus
Remote work from abroad policy
Career Growth Management
Hybrid work organization (from the office or from home)
Pension contributions and optional private health coverage
Internet and electricity bill allowance
Community service day when volunteering
Our hiring team looks forward to reviewing your CV, with a guaranteed response to every application. A new job with purpose awaits you. You can be part of an awesome team and make sustainability real!
Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.
Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, please let the hiring team know.
Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).