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Application Engineer

UC Workspace

UC Workspace

Software Engineering
Bengaluru, Karnataka, India
Posted on Thursday, January 18, 2024
Who are we?

Kramer is a leading player and pioneer in the audio-visual industry. Our product and solutions power creativity, collaboration, and engagement.

At Kramer, we make award-winning, innovative, and reliable audio-visual hardware, software, and cloud-based solutions. We believe that technology can amplify the human experience and help people reach their potential.

Enterprise companies, schools, universities, governments, and military end-users trust and rely upon our technologies in more than 100 countries across six continents worldwide.

From AVSM to advanced cloud-based communication, collaboration and control solutions, Kramer creates audio visual experiences that are more engaging, more inclusive and more connected than ever before.

Your Role

Kramer Electronics India is looking for Application Engineer based out of Bangalore, having 8+ years experienced professional who deep understanding of AV technologies and has handled product support.

Responsibilities Pre-Sales

  • Responsible for addressing product Queries and Enquiries, Product Support,
  • Responsible for providing AV design solution with Company product portfolio to customer/dealers , consultants and Internal Sales team
  • Liaising with the HQ teach support team for New product updates, product info etc
  • Delivering trainings on Products and Technology to the dealers/ Channel partners in the region

Responsibilities Post-Sales

  • Providing after sales support in terms on product info, troubleshooting product, onsite support, online support
  • Liaising with the Service team to ensure faster response time and resolving of any open issues for the region.

Requirements And Qualifications

  • Should have minimum 8+ years experience in Audio visual Industry in Pre-Sales and Post sales support
  • Education Qualification: BE
  • Should be well versed and updated on the latest technologies in Audio visual domain
  • Should be well versed with Networking technologies
  • Certifications like CTS , CCNA preferred
  • Should have good communication skills

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