Work In Tech

Become Part of An Outstanding Team!

York Professional Care & Education (YPCE) is one of the top child care organizations providing quality and choice in care and education.

At YPCE, we have a passion for excellence, creating opportunities to enhance leadership qualities and good character. We foster courtesy, respect, responsibility, integrity, kindness, and the development of confidence. YPCE emphasizes the benefits of outdoor, play-based learning environments in all Canadian weather.

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Role Summary

Working as part of the YPCE Operations team, the Operations Coordinator – Facilities & Technology supports the smooth operation of the organization’s facilities services and technology systems. This role helps maintain all of our locations' facilities concerns, while providing hands-on support with equipment setup, troubleshooting, and IT resources that contribute to organisational growth and efficiency.

• Start Date: September 2025
• Location: 15203 Yonge Street, Aurora, ON L4G 1L8 ** this is an on-site position **
• Salary based on qualifications and experience
• Hours of Work: 37.5 hours per week (Monday to Friday 9am - 5pm)

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Duties and Responsibilities

70% – Facilities Support

• Deliver a consistent and efficient service across multiple sites and assist with maintenance scheduling and upkeep of all administrative-related tasks
• Ensure the optimal operation of all locations by complying with all applicable legislation, regulations, standards and other requirements
• Respond to emergencies or other urgent issues involving the facility-related matters and/or IT infrastructure
• Carry out multiple projects simultaneously for multiple locations

30% – Technology Assistance

• Serve as the first point of contact for end-users to provide hands-on troubleshooting
• Troubleshoot PC and mobile device issues, including common OS, malware and security issues
• Provide technical support to multi-sites, events and special projects

Collaboration and Documentation

• Collaborate with stakeholders to understand business requirements and translate them into technical or operational solutions
• Create and maintain detailed documentation of workflows, processes, and instructions
• Support in audits and controls by maintaining and updating records regularly
• Perform various administrative functions, including budgeting, contracts, equipment acquisition, vendor payments and conflict resolution
• Identify areas where improvements can be made in the organization, and contribute to innovation in operational processes

Knowledge Requirements – Basic Level

• Facilities management
• Networking (switches, routers, etc.)
• Operating System (Windows 11, Windows Server) and MS Office 365 admin console
• Mobile Devices (Android and iOS)
• IT Security (current security risks and anti-virus programs)
• Proficiency in personal computer technology and peripherals
• Knowledge of MS Office Suite, Adobe Acrobat, FileZilla, and WordPress, various application software, software images and recovery procedures

Skills and Qualifications

• Diploma in Information Technology, Computer Science, or a related field, or equivalent experience
• 1-3 years of experience in a relevant position, preferably in a technical support and facilities management environment
• Ability to work independently and no supervision
• Must have a valid driver's licence and access to a vehicle
• Recent Vulnerable Sector Check
• Strong project management, communication skills and attention to detail are assets
• Ability to communicate effectively with all levels in a positive and competent manner
• A self-starter capable of taking on tasks and prioritizing assignments with minimal supervision
• Must possess a high level of professionalism to include the ability to use discretion and confidentiality

Work Environment and Physical Demands

• Physically able to lift and/or assist with the moving of objects up to 30lbs
• Occasional travel to YPCE sites for inspection, maintenance and emergency as required

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Benefits of Working with Us!

• Salary based on Experience
• Competitive Pay
• Extended Health Care - Health, Dental and Vision
• Paid Personal Days
• Birthday Off
• Child Care Discount
• Tuition Reimbursement for Courses Related to the Field
• Ongoing Professional Development Opportunities & Recognition
• Team Building Events
• Welcoming and Inclusive Workplace
• Collaborative and Forward-Thinking Work Environment
• Ongoing Anti-Oppression, Equity and Diversity at all Levels
• Years of Service Awards
• Forest School Certification Opportunities
• Scholarship Program
• Work Life Balance
• Promotion Opportunities

To learn more about our employment opportunities, explore our programs, and discover the many benefits of working with us, please visit our website at www.YPCE.com/careers.

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Application Procedure

Please submit your resume and cover letter through Indeed.

We would like to thank all applicants in advance for your interest. However, only those candidates invited for an interview will be contacted. No telephone inquiries or agencies please.

York Professional Care & Education is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

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For more information, please visit our website at http://www.YPCE.com

We look forward to getting to know you!

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Application question(s):

• Are you aware that this position requires working on-site in Aurora, ON?

Experience:

• Facilties Services: 1 year (preferred)
• IT Assistance: 1 year (preferred)

Licence/Certification:

• Driver's Licence (required)

Work Location: In person