Benefits: Three weeks’ vacation, health spending account, LTD benefits, 3% RRSP matched contributions, training budget, uniform budget, flexible work schedule including flex days

Company Overview:

The Bowness Community Association (BCA), located in the heart of Bowness, was established in 1963. A volunteer Board of Directors, passionate staff, and countless members and volunteers contribute to making Bowness one of the best communities to live in in Calgary. We aim to be an inclusive and welcoming space that brings the community together through programs and services, by providing a hub of information and a voice for community members, and by promoting resident participation to create an engaged, connected and proud community of choice. We strive to be an employer of choice by promoting work life balance, meaningful work, and fun!

Position Overview:

Governed by the Vision, Mission and Values of the BCA the Facility and Arena Operator is responsible for a wide range of tasks related to the operation and maintenance of the Bowness Community Centre Building and Arena. Key responsibilities include arena ice maintenance, facility cleaning and maintenance, ensuring the highest standard of safety and cleanliness for all guests and ensuring a positive guest experience. Working conditions include working on slippery surfaces, outdoor weather conditions in summer and winter, and can be physically demanding including heavy lifting, shoveling and sweeping.

This position is an essential part of the Facilities team and works collaboratively with all staff, volunteers and other stakeholders of the Community Association. The position requires a commitment of 40 hours per week, on site at the Bowness Community Association, and the position may require day, evening or weekend shifts depending on need and availability, so some flexibility in schedule is important. The successful candidate will be a motivated self-starter with a positive attitude who has a passion for giving back to the community.

Skills & Experience

Previous arena experience and/or AARFP Arena Level 1 & 2 certification an asset but not required
First Aid/AED/CPR, WHMIS certificate required
Mechanically inclined an asset
Basic computer skills required
Strong customer service and conflict resolution skills required
Ability to work collaboratively in a team environment with management, staff, volunteers and other stakeholders
Strong ability to prioritize work, meet deadlines and manage multiple projects
Police Information Check with Vulnerable Sector record search required
Clean driving record and Class 5 driver license required

Specific Accountabilities & Expectations:

Provide exceptional customer service to guests of the Bowness Community Association and Arena while ensuring guests follow the rules and regulations of the facility
Ensure the safety and security of the facility by complying with BCA Policies and Procedures at all times
Maintain arena ice surface by operating the ice re-surfacer (Olympia), electric ice edger, and other equipment to flood, shave, fill holes, measure ice thickness, ice plant room monitoring, etc.
Basic maintenance including painting, minor repairs, preventative maintenance, etc.
Opening in the morning and/or closing the facility down at night and all associated duties
Outdoor maintenance including mowing, leaf blowing, snow shoveling, ice removal, garbage removal, weeding, etc.
Janitorial work including operating floor machine, cleaning showers and washrooms, dusting, vacuuming, emptying garbage and recycling, cleaning glass and various other cleaning tasks ensuring high standards of cleanliness at all entrances and all public spaces
Use Communal software to assign dressing rooms, update media screens and view space requirements
Work with contractors and suppliers when they are on-site at the facility
Respond to emergencies including evacuation alarms, medical emergencies and other safety issues and reporting incidents through the proper channels
Ensure rental spaces are prepared for guests including opening doors and ensuring cleanliness
Assist in the preparation of events and programs including setup and takedown as required
Assist in community projects and events whenever possible supporting volunteerism and community engagement
Suggest creative ideas that encourage positive experiences for guests, staff and volunteers
Perform various other duties as assigned

General Accountabilities & Expectations:

Provide exceptional customer service to all guests and users of the BCA ensuring a welcoming and inclusive space
Stay up to date on BCA and community activities in order to answer inquiries
Develop strong relationships with volunteers, residents, stakeholders, and relevant community partners encouraging positive experiences with the BCA and building of collaborative relationships as required
Build and maintain strong relationships with all staff of the Community Association

Physical Demands:

Working in a variety of climates including extreme cold and warm weather
Walking and/or standing for long periods of time, on hard and/or uneven surfaces
Working on slippery surfaces frequently
Lifting or carrying up to 10 pounds continuously, 50 pounds frequently
Occasional working at heights required

To Apply: We thank everyone for your applications. Please apply for this position through Indeed. No phone calls please. Applications stating inaccurate years of experience will be automatically closed.

Job Types: Full-time, Permanent

Pay: $21.00-$25.00 per hour

Benefits: