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We’re looking for an entrepreneurial and driven person to pioneer Turo’s market management strategy. This is a truly unique opportunity to join at the ground floor of our Aussie scale-up and build the future of Australian travel & transportation.

As a Market Manager, you will be responsible for supply growth & quality metrics across your assigned territories, managing both market level activities and a portfolio of professional hosts. You will take ownership over the growth of Turo’s presence in your designated territory by collaborating with other internal teams, such as marketing, operations & analytics, as the designated market leader. No two days will be the same, and your responsibilities will range from using market data to identify strategic opportunities, to helping multi-car hosts grow their business, to conducting outbound sales calls.

As a talented and independent individual, you will be helping us write our nascent market management playbook, developing alongside it. We want people who can grow with Turo.

Duties/Responsibilities:

• Own the health of your assigned market, developing a deep knowledge behind every core metric, becoming the go-to source for all information relating to hosts, supply, and trends
• Proactively analyse internal and external data to identify and execute on opportunities to grow your market
• Manage the key hosts within your market, providing ongoing coaching and support to ensure their success on Turo
• Provide hosts with resources and solutions to overcome challenges and drive business growth, using insights & commercial acumen. Actively seek out and introduce new solutions when current options are inadequate
• Educate our host community on how to succeed with Turo, by producing bespoke coaching calls, guides, video content, and webinars
• Develop and execute a community engagement strategy, organise member events, and make our community’s voice heard across the entire company
• Gather host experience feedback, conduct surveys, and share findings with the relevant teams at Turo - we want to ensure Turo remains competitive and valuable for our hosts
• This is an evolving role - we're a small team in a dynamic startup environment; you may be called upon to support the Business Development team in other capacities

Your profile

• 5+ years of professional experience, with 2+ years in marketplace tech or management consulting
• A proven track record of being able to effectively work a leads pipeline and/or a book of business is a plus
• You’re a real people person with superb interpersonal skills. You’re not afraid to immerse yourself in our community and conduct face-to-face meetings with external parties
• Strong data-driven problem-solving abilities, with a talent for turning data into practical insights. SQL experience a big plus
• Ability to thrive in a dynamic startup environment; you’ll have guidance when you need it, but you’re also goal-oriented and can execute independently
• Prowess analysing processes and strategies; suggesting, exploring, and testing alternative approaches
• Capability to identify and lead on partnerships with external parties
• Excellent communication and presentation skills; ease communicating effectively via phone, email, and in-person
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
• Passion for building stronger communities and a more sustainable economy. You want to work at a company that will impact our society, transportation, and the environment

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