Work In Tech

*Summary*
The Quality Assurance Department ensures that quality standards and procedures are met and
aligned with legislation and customer specifications. This individual is responsible for managing
the organizations quality assurance policies. The Quality Control Specialist will monitor
performance standards, procedures, and audit controls to meet business requirements.
Identify and implement process improvements to increase the efficiency, effectiveness, and
quality of company operations.

Quality Control Specialist areas of focus:

• Daily Product checks using the standard measurement tools such as the Color Reader, Gloss Meter, Calipers, Tape Measure, Plug/Feeler Gauges, Profilometer and any other measurement tools defined by the Operational Procedures on the floor and Quarantine area.
• RMA Validation and Customer Issue Resolution
• Quality Alerts – Creation, Communication and Verification of Understanding.
• QC Training for Step up Operators and other team members.
• Support and validate implementation of SOP’s (Standard Operating Procedures)
• Quarterly Inventory (as participant)
• Collaborate with client-facing QA representatives to ensure full customer satisfaction with the company's products and services.
• Monitor supplier quality, including audits, controls, and other qualifiers.
• Promote and advocate quality achievement and performance.
• Complete and maintain Quality Assurance control documentation.
• Identify relevant Quality Assurance training needs and opportunities. Health & Safety
• First Aid Training

Requirements
• Ideally 2 years of direct work experience with Quality systems, regulations, guidelines, and associated standards.
• Direct knowledge of Quality Assurance methodologies.
• Must possess excellent communication skills.
• Practical experience with risk management, product testing, capability studies, and control plans.
• Highly motivated and self-directed capable of multi-tasking, and able to work with minimal supervision.
• Extremely detail-oriented and analytical thinker.
• Able to interact directly with cross-functional teams.
• Ability to review technical documentation, including project plans, test procedures, and design documents.
• Strong problem identification and problem resolution skills.
• High level of proficiency with Microsoft Office productivity suite.
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Able to build and maintain lasting relationships with other departments.
• Strong work ethic and positive team attitude.

Shift Time:

6pm - 2am

Monday - Friday