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Product Manager



Sterling, VA, USA · Remote
Posted on Saturday, November 18, 2023


TribalScale is a global digital innovation firm that helps enterprises adapt and thrive in the digital era. Through Agile practices we build best-in-class digital products, transform digital products, and we elevate renowned startups. We are a fully remote company headquartered in Toronto with employees across North and South America. We work across a wide variety of platforms, including:

  • Mobile & Web (iOS, Android)
  • Voice User Interfaces (Amazon Alexa, Google Home
  • Connected Cars and Homes
  • OTT (Roku, Fire TV, Android TV, tvOS)

Join us on our mission to right the future!


  • Excited about designing the connected world and want to join a team of ambitious, like-minded technologists
  • Passionate about the intersection of design and technology and strive to explore new meaningful interactions between the physical and digital worlds
  • Autonomous, detail-oriented, quality-focused and a vocal participant in any group endeavor
  • Committed to high impact, strategic, design- and data-driven innovation, and to making a meaningful and measurable contribution to the organizations in which you work
  • Someone who strives in fast-paced, collaborative environments and are able to quickly switch gears between client work, internal initiatives, and supporting your peers


  • Create meaningful, measurable value to clients and end users
  • Define and oversee digital transformations with our top tier clients at a strategic and tactical level, working with them to determine needs and articulating those priorities as detailed business requirements and diagrammatic user and data flows
  • Understand our clients’ business strategy and priorities, as well as the broader industry landscape in which they operate
  • As a client advocate, work hand-in-hand with a committed and passionate team of technologists, including project managers, designers, developers and quality assurance experts
  • Represent our company in client meetings and on stakeholder calls, providing updates, participating in scoping discussions and being the primary point of contact into our technology delivery services
  • Thrive in an environment built around Agile, XP and lean methodologies


  • Minimum 5 years as a successful client-facing, technologically savvy Product Manager, Success Manager or Account Manager, ideally in a consulting, agency or professional services environment
  • Ability to effectively convey technical product requirements, strategy, and vision to cross-functional teams, stakeholders, and customers
  • Solid understanding of budgeting, market positioning, competitive analysis, and online revenue models, all of which inform good product decisions
  • Exceptionally strong verbal and written communication skills, including the ability to negotiate best practices with non-technical stakeholders
  • Hands-on experience with Agile methodology – e.g. XP, scrum, Kanban
  • Experience with structured task management using online tools like Jira, ClickUp, Notion, Trello, etc
  • Self-motivated to take initiative and ownership of your work
  • A user-centric mindset throughout the product development process, informed by experience in end user testing and iterative feedback loops
  • Up-to-date with the latest technology trends and best practices, open to new tools and methodologies, and passionate about best practices
  • Ability to wear many different hats and collaborate well with everyone on our team and in our clients’ extended environments


  • An understanding of generative AI’s impact on the world of today and tomorrow
  • Technical background of any sort
  • Experience as an entrepreneur, particularly in the SaaS world; we love people who’ve started their own ventures, big or small
  • Savvy with quantitative analysis and a working knowledge of statistics
  • Early adopter of new technology and gadgets


  • We are a diverse collective of people, and collaboration is key to our process.
  • We don’t work for our clients, we work with them. We’ve helped Ford, Recipe, McCain, Manulife, Dish Network, ABC News, CBS Radio, the PGA Tour, CIBC, AAA, and more.
  • Our team led the mobile revolution, and now we’re pushing the boundaries with emerging technology and we’re transforming companies.
  • Everyone brings something valuable to the table and we empower each other to be a change-maker.
  • We live by our values, meritocracy, empowerment, and transparency, and we recognize that diversity is our strength.
  • Our mission is right the future and that informs every facet of what we do


Grab a coffee; it’s a long list.

  • Competitive salaries and vacation time
  • Excellent group benefits (100% coverage for medical, dental and vision)
  • Personal professional development budget
  • Generous maternity and paternity leave policies
  • We close the office for end-of-year holidays
  • Take your birthday off
  • Fitness perks like ClassPass and GoodLife corporate discount
  • Toronto Bike Share Program
  • Online veterinarian visits through Vetster
  • Mental health benefits such as subsidized counseling through Inkblot
  • Work-from-home reimbursements
  • Referral bonus


  • Friday demos: show off your work
  • Remote activities: online contests, movie nights, group fitness and more
  • Social events: Bonfires, casual drinks, sports nights and more
  • Quarterly team events: axe-throwing (no casualties yet), beach day, and more


  • TribalScale is proud to be an equal opportunity employer and workplace.
  • We welcome and encourage applications from people of all backgrounds. We’re committed to providing equal employment opportunities regardless of nationality, ethnicity, religion, gender identity, sexual orientation, age, marital status or disability.
  • If you require accommodation during your recruitment or employment for any reason, please let us know so we can do whatever we can to accommodate you.