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Director of Product Management



Sterling, VA, USA · Remote
Posted on Saturday, November 18, 2023


TribalScale is a global digital innovation firm that helps enterprises adapt and thrive in the digital era. Through Agile practices we build best-in-class digital products, transform digital products, and we elevate renowned startups. We are a fully remote company headquartered in Toronto with employees across North and South America. We work across a wide variety of platforms, including:

  • Mobile & Web (iOS, Android)
  • Voice User Interfaces (Amazon Alexa, Google Home
  • Connected Cars and Homes
  • OTT (Roku, Fire TV, Android TV, tvOS)

Join us on our mission to right the future!


  • Excited about designing the connected world and want to join a team of ambitious, like-minded technologists
  • Passionate about the intersection of design and technology and strive to explore new meaningful interactions between the physical and digital worlds
  • Autonomous, detail-oriented, quality-focused and a vocal participant in any group endeavor
  • Committed to high impact, strategic, design- and data-driven innovation, and to making a meaningful and measurable contribution to the organizations in which you work
  • Someone who strives in fast-paced, collaborative environments and are able to quickly switch gears between client work, internal initiatives, and supporting your peers


  • Mentor and oversee a team of Product Managers who are creating meaningful, measurable value for clients and end users, helping them become experts in their craft and providing them with the appropriate guidance, feedback and processes
  • Spend at least half your time working directly with our top tier clients to define and oversee digital transformations at a strategic and tactical level, determining needs and articulating those priorities as detailed business requirements and diagrammatic user and data flows
  • Understand our clients’ business strategy and priorities, as well as the broader industry landscape in which they operate
  • Collaborate with a committed and passionate team of technologists, including project managers, designers, developers and quality assurance experts
  • Represent our company in client meetings and on stakeholder calls, providing updates, participating in scoping discussions and being the primary point of contact into our technology delivery services
  • Thrive in an environment built around Agile, XP and lean methodologies


  • Minimum 7 years as a successful client-facing, technologically savvy Product Manager, Success Manager or Account Manager, of which at least 2 years should have been spent overseeing and mentoring other Product Managers
  • Experience in a consulting, agency or professional services environment
  • Ability to effectively convey technical product requirements, strategy, and vision to cross-functional teams, stakeholders, and customers
  • Solid understanding of budgeting, market positioning, competitive analysis, and online revenue models, all of which inform good product decisions
  • Exceptionally strong verbal and written communication skills, including the ability to negotiate best practices with non-technical stakeholders
  • Hands-on experience with Agile methodology – e.g. XP, scrum, Kanban
  • Experience with structured task management using online tools like Jira, ClickUp, Notion, Trello, etc
  • Self-motivated to take initiative and ownership of your work
  • A user-centric mindset throughout the product development process, informed by experience in end user testing and iterative feedback loops
  • Up-to-date with the latest technology trends and best practices, open to new tools and methodologies, and passionate about best practices
  • Ability to wear many different hats and collaborate well with everyone on our team and in our clients’ extended environments


  • An understanding of generative AI’s impact on the world of today and tomorrow
  • Experience as an entrepreneur, particularly in the SaaS world; we love people who’ve started their own ventures, big or small
  • Savvy with quantitative analysis and a working knowledge of statistics
  • Early adopter of new technology and gadgets


  • We are a diverse collective of people, and collaboration is key to our process.
  • We don’t work for our clients, we work with them. We’ve helped Ford, Recipe, McCain, Manulife, Dish Network, ABC News, CBS Radio, the PGA Tour, CIBC, AAA, and more.
  • Our team led the mobile revolution, and now we’re pushing the boundaries with emerging technology and we’re transforming companies.
  • Everyone brings something valuable to the table and we empower each other to be a change-maker.
  • We live by our values, meritocracy, empowerment, and transparency, and we recognize that diversity is our strength.
  • Our mission is right the future and that informs every facet of what we do


Grab a coffee; it’s a long list.

  • Competitive salaries and vacation time
  • Excellent group benefits (100% coverage for medical, dental and vision)
  • Personal professional development budget
  • Generous maternity and paternity leave policies
  • We close the office for end-of-year holidays
  • Take your birthday off
  • Fitness perks like ClassPass and GoodLife corporate discount
  • Toronto Bike Share Program
  • Online veterinarian visits through Vetster
  • Mental health benefits such as subsidized counseling through Inkblot
  • Work-from-home reimbursements
  • Referral bonus


  • Friday demos: show off your work
  • Remote activities: online contests, movie nights, group fitness and more
  • Social events: Bonfires, casual drinks, sports nights and more
  • Quarterly team events: axe-throwing (no casualties yet), beach day, and more


  • TribalScale is proud to be an equal opportunity employer and workplace.
  • We welcome and encourage applications from people of all backgrounds. We’re committed to providing equal employment opportunities regardless of nationality, ethnicity, religion, gender identity, sexual orientation, age, marital status or disability.
  • If you require accommodation during your recruitment or employment for any reason, please let us know so we can do whatever we can to accommodate you.