Work In Tech

Find your next role at Canada's fastest-growing tech companies

Account Development Manager

TrackTik

TrackTik

Sales & Business Development
Massachusetts, USA
Posted on Friday, May 3, 2024
Your Mission
Provide a consultative sales approach to our clients and help perform up-sells and cross-sells to help them achieve their business objectives. You have the ability to deep dive into complex software and you thrive on ambitious targets.
Your Day-to-Day
- Establish and maintain relationships with new and current clients and understand their growth strategy to increase revenues and reach their objectives.
- Achieve and surpass sales targets by identifying growth opportunities, negotiating up-sell, cross-sell, and contract renewals with clients.
Work closely with our Training and implementation Specialists to ensure a timely and successful transition from onboarding to the adoption of our solution.
- Operate as the point of contact for clients in your assigned segment and help resolve challenges that your clients might be facing.
- Perform quarterly and yearly business reviews with clients to understand their usage and attain client growth objectives.
- Follow an account management process and record all activities in our CRM (Salesforce).
- Keep your knowledge of the TrackTik software up-to-date by leveraging internal resources and self-learning so that you can effectively present features and updates to clients via online platforms and occasional on-site visits.
Your Skills & Experience
- 3+ years experience as an account manager and/or in a business development role.
- A track record of surpassing sales targets in a B2B environment.
- Dedicated to client success and a passion for exceeding client expectations.
- Comfortable learning and using complex software and presenting them to non-technical clients; SaaS experience is an asset.
- Proven experience training end-users on software and technology is an asset.
- Fluent in English; French and other languages are a strong asset.