IT Specialist
Top Hat
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Toronto, ON, Canada
Technical skills we’re looking for:
- 4+ years of experience in a systems administrator (or similar) role in a primarily Mac-based environment
- Expertise managing SaaS platforms like Google Workspace, Slack, and Office365
- Deep expertise in SaaS license management and user provisioning/de-provisioning
- Familiarity with managing IaaS and PaaS providers like AWS, GCP, and Azure
- Experience managing single sign-on platforms like OneLogin and Okta
- Familiarity with programming and SaaS APIs for automation (Python, JavaScript, Bash, PowerShell, etc.)
- Experience with device management platforms like Jamf Pro
- Experience providing desk-side support as well as triaging and managing a support ticket queue
Soft-skills we’re looking for:
- Excellent people and written/verbal communication skills
- Ability to analyze, diagnose, troubleshoot, and resolve technical issues - all with a customer-first attitude
- Affability and patience
- Strength in requirements gathering and project management
This job is no longer accepting applications
See open jobs at Top Hat.See open jobs similar to "IT Specialist" Work In Tech.