Global Head of Workforce Development
Full-time
Remote
Global Head of Workforce Development
Toronto, Ontario, Canada .
full-time . September 28, 2026
Description
- Own the Workforce Development P&L.
- Maintain an active sales motion alongside your leadership responsibilities: identify, pursue, and close new government contracts and employer-sponsored program agreements.
- Build and hold senior relationships with government funders, program administrators, and key employer accounts.
- Lead, evaluate and respond strategically to RFPs for government-funded employment and workforce development programs, including proposal strategy, solution design, and pricing.
- Engage upstream within the bounds of fair procurement practice: participate in vendor days, market soundings, and RFI processes properly, and coach the team to do the same.
- Serve as the senior point of escalation for government clients and active program accounts.
- Collaborate with Growth & Customer Success teams on program launches, platform onboarding, and scope expansions.
- Ensure contractual commitments, program milestones, and funder reporting obligations are met consistently.
- Build the customer relationships that drive renewals and expand scope within existing accounts.
- Absorb change without losing the contract
- Define the go-to-market strategy for Workforce Development: target sectors, geographic expansion, and program type mix.
- Stay ahead of government funding cycles, policy changes, and emerging workforce development priorities that create new opportunities.
- Identify and pursue partnership opportunities with regional employers, workforce boards, and sector associations.
- Build and manage a healthy pipeline; provide accurate forecasting to the executive team.
- Grow your team’s capacity and execution through improved process, strategic hiring, individual mentorship, and leadership by example.
- 8–12 years of experience in workforce development, employment services, government-funded programs, or a closely related field.
- A proven track record of winning and managing government contracts.
- Demonstrated commercial leadership experience: you've owned a P&L, managed a sales motion, and led a team simultaneously.
- Experience leading RFP responses in the employment and workforce development space.
- Familiarity with Canadian government employment programs and funding frameworks is a significant asset.
- Strong presence and credibility with senior government stakeholders and employer leadership.
- A builder's mindset, you are energized by complexity, ownership, and the opportunity to grow something meaningful.
- Exceptional communication skills, equally strong in writing proposals, presenting to government, and coaching your team.
- A senior leadership role with full P&L ownership and genuine executive influence.
- Competitive base salary with a performance-based commission structure tied to business unit revenue growth.
- A company in active growth mode. New programs being won, a team being built, and a market opportunity that is real and expanding.
- A collaborative, mission-driven environment where the work you do directly improves outcomes for program participants across Canada and the world.
