We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.

Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.

TextNow is looking for an Intermediate Backend Software Developer to join our Core Experience Team. At TextNow, we’re on a mission to transform the telecom landscape by building a platform that powers tens of millions of calls and messages every day, driving innovation and delivering exceptional user experiences. Our Core Experiences Team is at the heart of this mission, designing and developing scalable, high-performance backend systems that serve our customers.

In this role, you will be responsible for designing, developing, and maintaining the backend services that power our high-traffic platform. You’ll work with technologies like AWS, Golang, gRPC, Kubernetes, Terraform, and a microservice architecture to ensure the reliability, scalability, and performance of our systems. Additionally, you'll be working with databases and event streaming platforms to handle high-volume data and real-time communication. Handling tens of millions of calls and messages daily, you'll focus on keeping our platform fast, responsive, and highly available.

What You’ll Do

Develop and Maintain Core Backend Services taking responsibility for helping to guide the architecture, design, and implement new & existing microservices
Maintain a High Bar of Quality for the team, producing readable code, writing testable code, refactoring legacy systems, actively contributing to development standards and cross-team architectural reviews
Participate in a Rotating On-Call, responsible for service uptime, availability of critical functions, and performing root cause analysis of incidents to identify steps towards lasting remediation
Organize and communicate the technical details of upcoming projects through our architectural review process
Collaborate with other backend teams in guiding the development of our shared libraries

Who You Are

Creator of Cool Stuff with a passion for efficiency at scale, leveraging Golang or another strongly typed language along with the computing power of Cloud services
Brilliant Collaborator who excels at connecting with team members, transforming complex ideas into clear insights, while actively listening to foster a collaborative environment.
Acts Decisively to take actions that efficiently deliver value to our customers and business stakeholders alike
Takes Ownership of project with the ability to drive them to completion
Respectfully Candid with the ability to tactfully give/receive feedback with various teams across the organization
Self-Starter who actively identifies areas of improvement and provides realistic solutions
Resourceful and Scrappy with the ability to be strategic, roll up your sleeves, execute, and work cross-functionally
Versatile Technologist always interested in learning something new

Other Experience

Experience developing API services with gRPC or REST
Familiarity with infrastructure as code tooling (Terraform, Kubernetes, or others)
Ability to apply design principles and methodologies for building scalable and high-performance backend architectures
Experience using relational or non-relational database technology (MariaDB, RDS, DynamoDB, Redis)
Familiarity with CI build platforms (GitHub Actions or similar)

Nice to Haves

Familiarity with asynchronous event processing (Kafka, SQS, or others)
Experience developing CI build platforms (GitHub Actions or similar)
Experience with telecommunication (i.e. calling/messaging)
Experience with migrating from legacy stacks (i.e. PHP, Ruby)

More about TextNow...

Our Values:

· Customer Obsessed (We strive to have a deep understanding of our customers)

· Do Right By Our People (We treat each other with fairness, respect, and integrity)

· Accept the Challenge (We adopt a "Yes, We Can" mindset to achieve ambitious goals)

· Act Like an Owner (We treat this company like it's our own... because it is!)

· Give a Damn! (We are deeply committed and passionate about our work and achieving results)

Benefits, Culture, & More:

· Strong work life blend

· Flexible work arrangements (wfh, remote, or access to one of our office spaces)

· Employee Stock Options

· Unlimited vacation

· Competitive pay and benefits

· Parental leave

· Benefits for both physical and mental well being (wellness credit and L&D credit)

· We travel a few times a year for various team events, company wide off-sites, and more

Diversity and Inclusion:

At TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great.

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