Accounts Receivable Specialist
Texada Software
Accounts Receivable Specialist
Department: Finance & Accounting
Reports to: Corporate Controller
Position Summary
The Accounts Receivable Specialist is responsible for maintaining the accuracy, timeliness, and overall health of the company’s AR portfolio. This position is a key member of the Finance team reporting to the Controller. This role blends AR management, customer contact, payment operations, and general accounting responsibilities. You will drive collections, manage payment and banking platforms, and prepare accounting entries related to AR and bank activity. Success in this role requires strong analytical skills, excellent communication, attention to detail, and the ability to resolve complex customer issues.
Work Location and Travel
- Remote/Hybrid work environment (primarily remote work with occasional travel to Mississauga office).
- Candidates should be authorized to work in Canada without restriction or sponsorship.
Key Responsibilities
- Manage the full AR lifecycle, ensuring accurate records, timely cash application, and up-to-date aging, while supporting the billing team with invoice accuracy and customer inquiries as needed.
- Lead proactive collections outreach, resolve billing or payment issues, and maintain strong, professional customer communication.
- Investigate and resolve payment delays or disputes by partnering cross-functionally with Sales, Customer Success, Billing, and Operations.
- Monitor AR metrics and aging trends to identify risks, prioritize follow-up, and support cash-flow visibility.
- Manage Stripe payment operations and work with online banking platforms to validate deposits, track payment activity, and resolve discrepancies.
- Prepare AR-related journal entries, including cash clearing, adjustments, and bank fee entries.
- Reconcile AR sub-ledgers, payment clearing accounts, and bank-related transactions.
- Assist with audit requests and uphold strong internal controls across AR, and payment processes.
Competencies for Success
- 5+ years of experience in Accounts Receivable, collections, or customer-facing financial operations.
- Strong understanding of AR metrics, trends, and problem resolution techniques.
- Excellent written and verbal communication skills with the ability to navigate difficult or sensitive conversations professionally.
- Experience with NetSuite
- Working knowledge of Stripe, online banking portals, ACH workflows, and payment processing platforms.
- Solid general accounting background, including preparing journal entries and supporting reconciliations.
- Demonstrated ability to resolve complex account or billing discrepancies.
- High attention to detail, strong follow-through, and the ability to manage multiple priorities.
- SaaS or recurring revenue environment experience preferred.
- Basic understanding of common AI tools and their impact on business operations, customer experience, and ethical considerations such as data privacy.
Who you will be working for
Texada is the leading growth engine for equipment dealerships and rental businesses with one purpose-built platform. From CRM, quoting, to rentals, service, parts, and fleet management, we connect your teams and give them the tools to work faster, smarter, and drive growth.
Whether you're a full-line dealership with rental operations or a dedicated rental company, Texada delivers industry-proven software that adapts to your workflows and scales with your business.
Built for the real-world complexity of equipment, our cloud-based platform is trusted by leading dealerships and rental businesses around the globe.
Work Better. Grow Faster. Stay in Control.
At Texada We Are…
- Purposeful, Passionate, and Proud: What motivates us day to day.
- Always Learning from Innovation: As long as we are learning, we are succeeding.
- Focused on Improvement, not Perfection: We are fanatical about improving our products, our processes, our team, our systems.
- Delivering our Long-term Vision Today: We are impatient to bring our vision to life.
- PowerfulTogether: We embrace our various strengths and diversity with a firm commitment to being more PowerfulTogether.
Texada is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace in hiring and growth opportunities.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply. Texada fosters an inclusive and accessible environment. If you need assistance or accommodation during the recruitment process, you may contact us during the interview process and we will work with you to support your request.
