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Automotive Customer Program Manager

Tenstorrent

Tenstorrent

Customer Service, Operations
Europe
Posted on Nov 2, 2024

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

The Automotive Customer Program Manager will be responsible for overseeing and coordinating the development of the overall program, covering ad driving the Key Performance Indicators and monitoring the agreed timelines. This role also oversees the Tenstorrent/Customer communication and captures and documents the relevant notes.This role requires expertise in Automotive and in strong program management skills to successfully drive these complex projects to completion.

This role is Hybrid based out of Germany, preferably Stuttgart or Munich.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Responsibilities:

  • Define and establish program goals, objectives, and deliverables specific to the signed statement of Works, the deliverables and KPIs.
  • Collaborate with internal stakeholders, including hardware architects, design teams, software engineers, and product managers, to drive the agreed actions to completion.
  • Oversee the customer compliance requirements in Hardware, Software and industry standards
  • Oversee and drive the coordination and communication with the Customer Engineering and Quality Teams
  • Manage and track program progress, identifying risks, issues, and dependencies, and implement effective mitigation strategies.
  • Communicate program status, updates, and challenges to senior management and stakeholders, highlighting the unique considerations and complexities.
  • Foster a collaborative and productive work environment, promoting effective communication, teamwork, and knowledge sharing within the Tenstorrent Product and Development teams in hardware and Software.
  • Conduct regular program reviews, evaluating performance, identifying areas for improvement, and implementing corrective actions, establish Service Level Agreements with Customer with a define escalation path and agreed Turn Around Times

Experience & Qualifications:

  • Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
  • 3+ years of proven experience in Automotive Program Management
  • Strong understanding of Automotive Standards ad Requirements
  • Proficiency in spoken English and German.
  • Excellent project management skills, with the ability to manage multiple projects simultaneously.
  • Demonstrated experience in leading cross-functional teams and driving collaboration among hardware, software, and algorithm teams.
  • Proficiency in project management tools and software.
  • Exceptional communication and interpersonal skills, with the ability to effectively communicate complex concepts to technical and non-technical stakeholders.
  • Strong problem-solving and decision-making abilities.
  • Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been licensing conditions set by the U.S. government.

As this position will have direct and/or indirect access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency, asylee and refugee information and supporting documentation will be required and considered as a condition of employment.

If a U.S. export license is required, employment will not begin until a license with acceptable conditions is granted by the U.S. government. If a U.S. export license with acceptable conditions is not granted by the U.S. government, then the offer of employment will be rescinded.