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Developer Relations Advocate, AI Community Manager

Tenstorrent

Tenstorrent

Marketing & Communications, Software Engineering, Legal, Data Science
Austin, TX, USA
Posted on Oct 21, 2024

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

We are seeking an enthusiastic and community-oriented Developer Relations Advocate to manage our thriving Discord community and promote Tenstorrent's opensource AI initiatives. This role will sit within the AI Product team and serve as a crucial bridge between our product development efforts and the community. The ideal candidate will be passionate about AI technology, enjoy interacting with developers, and have a talent for creating engaging content and fostering meaningful discussions in the AI ecosystem.

This role is hybrid, based out of Austin, TX and Santa Clara, CA.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Responsibilities:

  • Community Management and Product Liaison:
    • Manage and grow the Tenstorrent Discord community, ensuring a positive and inclusive environment for all members.
    • Act as the primary liaison between the AI Product team and the community, facilitating two-way communication to inform product decisions and community initiatives.
    • Gather and synthesize community feedback to provide valuable insights to the product team for feature development and improvements.
    • Communicate product updates, roadmaps, and new features to the community in an engaging and understandable manner.
  • Opensource Advocacy:
    • Promote Tenstorrent's opensource AI projects and tools within the developer community.
    • Contribute to opensource projects and encourage community contributions.
    • Create tutorials, blog posts, and documentation to support developers using Tenstorrent's opensource offerings.
  • Developer Relations:
    • Represent Tenstorrent at conferences, meetups, and other industry events (virtual or in-person).
    • Build relationships with key developers, influencers, and partners in the AI community.
    • Organize and host virtual events such as webinars, hackathons, and tech talks to keep the community active and engaged.
  • Content Creation:
    • Develop technical content including blog posts, tutorials, videos, and social media posts to educate and engage the AI developer community.
    • Collaborate with the marketing and product teams to create developer-focused materials that align with company goals and product strategy.
  • Technical Support and Productive Feedback:
    • Provide first-line support for developers using Tenstorrent's AI tools and technologies.
    • Troubleshoot basic technical issues and escalate complex problems to the appropriate teams.
    • Collect and organize product feedback from the community to inform the AI Product team's decision-making process.
  • Metrics and Reporting:
    • Track community metrics and prepare regular reports on engagement, growth, and developer satisfaction for both the community and product teams.
    • Analyze trends in the AI community and provide insights to inform product and community strategies.

Experience & Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Strong interest and basic understanding of AI and machine learning concepts.
  • Excellent written and verbal communication skills.
  • Experience with community management platforms, particularly Discord.
  • Familiarity with opensource development practices and tools (e.g., Git, GitHub).
  • Basic programming skills, preferably in Python, and familiarity with AI frameworks like PyTorch or TensorFlow.
  • Ability to explain technical concepts in an easy-to-understand manner.
  • Strong interpersonal skills and the ability to build relationships in both virtual and in-person environments.
  • Self-motivated with the ability to work independently and as part of a team.
  • Creativity and enthusiasm for community building and developer engagement.
  • Previous experience in developer relations, developer advocacy, or community management.
  • Experience contributing to or maintaining opensource projects.
  • Knowledge of current trends and best practices in AI and machine learning.
  • Familiarity with content creation tools for graphics, video editing, or technical writing.
  • Experience working closely with product teams and translating technical concepts for various audiences.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been licensing conditions set by the U.S. government.

Our engineering positions and certain engineering support positions require access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency, asylee and refugee information and/or documentation will be required and considered as Tenstorrent moves through the employment process.

If a U.S. export license is required, employment will not begin until a license with acceptable conditions is granted by the U.S. government. If a U.S. export license with acceptable conditions is not granted by the U.S. government, then the offer of employment will be rescinded.