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Technical Program Manager, Customer Engineering



IT, Customer Service, Operations
Posted on Monday, June 3, 2024

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

As an early Technical Program Manager at Tenstorrent, you will be responsible for cross-functional innovation, executing complex programs end-to-end, and working closely with leadership. We value collaboration, curiosity, and a commitment to solving hard problems. You will own and execute effective project plans end-to-end, track quality metrics, drive strategic stakeholder collaboration, and foster programmatic leadership within hardware, software, customer and external partner teams.

This role is hybrid, based out of Tokyo, Japan.


  • Stay abreast of industry trends, emerging technologies, and best practices to ensure our AI and Compute solutions remain at the forefront of the industry
  • Oversee, lead and manage cross-functional software engineering teams working on CPU Architecture, AI software and compilers
  • Define and track clear goals, priorities, and milestones, ensuring alignment with overall Tenstorrent’s corporate goals.
  • Provide Programmatic guidance, mentorship, and foster a culture of execution within SW teams
  • Monitor project progress, identify risks, and proactively implement mitigation strategies.
  • Own the product road map from end to end.

Experience & Qualifications:

  • BS in Computer Science, Electrical Engineering, or a related technical field; MS/MBA preferred
  • Excellent written and verbal communication skills in English and Japanese.
  • 5+ years of Technical program management in Software, Embedded, Semiconductor, or AI domains
  • Strong understanding of hardware/software co-design principles, and experience working with cross-functional teams of developers, test, and Field-Application-Engineering.
  • Exceptional Program management skills, including the ability to manage multiple programs, prioritize tasks, influence teams and adapt to changing priorities.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and communicate complex technical concepts.
  • Strong analytical and problem-solving abilities, with a proactive approach to identifying and mitigating risks.
  • Strong experience and devising metrics, roadmaps, dashboards and preparing executive level presentations
  • Experience with project & program management tools and methodologies (e.g., Agile, Scrum, JIRA).
  • PMP, PgMP, or other relevant project/program management certifications are a plus.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been licensing conditions set by the U.S. government.

As this position will have direct and/or indirect access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency, asylee and refugee information and supporting documentation will be required and considered as a condition of employment.

If a U.S. export license is required, employment will not begin until a license with acceptable conditions is granted by the U.S. government. If a U.S. export license with acceptable conditions is not granted by the U.S. government, then the offer of employment will be rescinded.