Job Description:

Expected Salary Range: $110,000 - $120,000 CAD, depending on experience and qualifications

Role Type: Hybrid

AI Disclosure: AI maybe used to screen, assess, or select applicants for this role

Volante Software Inc. is seeking a strategic and hands-on Manager of Compliance and Infrastructure to lead our technology governance, compliance, infrastructure, and internal IT operations. This role is critical to ensuring enterprise-grade security, operational excellence, and scalable infrastructure.

The ideal candidate brings strong experience in compliance (PCI DSS and SOC 2), infrastructure management, security operations, automation, and internal IT governance within a SaaS or technology-driven environment.

Key Responsibilities

1. Security & Compliance Leadership

• Own and maintain PCI DSS compliance
  • Lead charter reviews
  • Oversee policies and procedural reviews
• Lead SOC 2 compliance program
  • Maintain and continuously improve procedures, controls, and documentation
  • Ensure operational adherence across departments
• Manage vulnerability management program
• Support ongoing product and infrastructure compliance requirements
• Lead and respond to customer security questionnaires
• Conduct pre and post-sales compliance calls
• Provide formal information security attestations as required

2. Infrastructure & Platform Operations

• Lead infrastructure maintenance, scalability, and expansion initiatives
• Oversee database environments (e.g., MongoDB, Postgres etc. maintenance and growth planning)
• Manage operating systems and platform reliability
• Review and optimize infrastructure billing and technology spend
• Ensure performance, uptime, and cost efficiency across environments
• Design, implement, and maintain disaster recovery and business continuity (BCP) strategies.

3. Automation & Technology Enablement

• Drive automation initiatives to improve productivity and reduce manual processes
• Lead tool optimization and rationalization initiatives
• Manage enterprise productivity and security tools (e.g., RMM, Remote connectivity tools, Sophos, and related platforms)
• Define and implement integration architecture between enterprise tools

4. Internal IT Governance & Operations

• Own internal IT governance and operational oversight
• Track and manage technology bills, approvals, renewals, and vendor relationships
• Lead license governance and optimization
• Ensure system performance, reliability, and security across internal platforms
• Provide cross-functional leadership to maintain alignment between product, infrastructure, and internal IT

Qualifications

• Advanced technical degree with previous experience leading infrastructure and cloud operations for a growing SaaS organization.
• Minimum 5-7 years experience in technology operations (platform engineering, infrastructure, and cloud), with at least 2-3 years of experience managing technical teams.
• Strong technical knowledge and strong understanding of SaaS architecture, scalability, observability, and automation practices.
• Proven ownership of PCI DSS and SOC 2 compliance programs within cloud-based architectures
• Strong expertise in cloud infrastructure, security operations, vulnerability management, and database platforms (e.g., MongoDB)
• Strong financial and vendor management acumen with focus on cost optimization and operational efficiency
• Executive-level communication skills with experience engaging customers, auditors, and cross-functional leadership

Certifications

• Required: CISSP, CISM, or equivalent security certification
• Preferred: ITIL or equivalent service management certification
• Preferred: Cloud platform certifications (AWS, Azure, or GCP Preferred)

Leadership Profile

• Strategic thinker with strong operational execution
• Detail-oriented with a governance mindset
• Comfortable engaging with customers, auditors, and executive stakeholders
• Capable of balancing compliance rigor with innovation velocity
• Strong cross-functional collaborator

Business Unit:

Volante Software Inc.

Scheduled Weekly Hours:

40

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.